Assistant Manager, Lending Products

American Express

Assistant Manager supporting American Express lending product strategy across Australia and New Zealand. Delivering portfolio initiatives, governance, regulatory work, and customer-focused product improvements.

Posted 8/5/2026full-timeSydney • 🇦🇺 AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Product Management within Financial Services, focusing on delivering product enhancements and managing portfolio operations while ensuring compliance and optimizing customer experiences. Strong ability to analyze data for commercial insights and collaborate effectively with cross-functional teams.

Highest-signal resume keywords

Product ManagementFinancial ServicesCross-Functional Project DeliveryCommercial AcumenStakeholder Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Requirements DevelopmentPortfolio ManagementOperational Process ManagementData AnalysisProduct Enhancement Delivery

Soft Skills

Attention to DetailRelationship BuildingOrganizational SkillsAdaptabilityCuriosity

Industry Keywords

Lending Product StrategyCompliance RequirementsNet Promoter ScoreMarket TrendsRisk Remediation

About the role

Key responsibilities & impact

Support the execution of the Lending Product strategy across Australia and New Zealand
Deliver product enhancements, benefit refreshes, and portfolio initiatives with cross-functional stakeholders
Develop business requirements, manage implementation activities, and validate product changes
Manage day-to-day portfolio operations while adhering to controls and compliance requirements
Monitor lending balances, spend, profitability, and customer engagement to identify growth and optimization opportunities
Support commercial analysis and business cases informing product decisions and investment priorities
Maintain product collateral, disclosures, and digital assets for accuracy, compliance, and customer usability
Support regulatory reviews, audits, governance activities, and risk remediation with Risk, Compliance, and Legal teams
Coordinate recurring product reviews, operational processes, and reporting
Collaborate with Product, Compliance, Finance, Servicing, and Marketing teams to deliver initiatives and resolve issues
Identify opportunities to improve Net Promoter Score and product experiences
Monitor competitor activity and market trends to identify product innovation opportunities

Requirements

What you’ll need

Experience in Product Management, Financial Services, Marketing, or another commercial discipline
Sound commercial acumen and ability to use data to identify opportunities and solve business problems
Experience delivering cross-functional projects with multiple priorities
Comfort owning detailed, process-driven operational work alongside larger product initiatives
Highly organised with ownership of outcomes and exceptional attention to detail
Ability to build strong relationships and communicate effectively with stakeholders at all levels
Curiosity, adaptability, and passion for creating great customer experiences

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
Support for financial well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities