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American Express

Manager – Digital Product Management

American Express

American Express product manager transforming Global Financial Crimes technology and risk systems. Owning roadmaps, requirements, Agile backlogs, stakeholder alignment, and post-launch performance reporting.

Posted 8/4/2026full-timePhoenix • Arizona, New York • 🇺🇸 United StatesMid-LevelSenior💰 $103,750 - $174,750 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Product Management with a focus on Agile methodologies, data visualization, and stakeholder collaboration. Proficient in translating product roadmaps into actionable iterations while ensuring alignment with business value and user impact.

Highest-signal resume keywords
Product Management ExperienceAgile MethodologiesData VisualizationUI/UX DevelopmentSAFe Agilist Certification

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Product ImplementationRequirements GatheringFeature Backlog ManagementPrototypingIterative DevelopmentData Quality EvaluationKPI DefinitionMachine Learning Model DevelopmentGenerative AI GovernanceLow-Code/No-Code Environment
Soft Skills
LeadershipCustomer EmpathyCreative ThinkingStakeholder CommunicationGrowth Mindset
Tools & Technologies
Agile ToolsReporting ToolsData Governance ToolsData Visualization SoftwareCollaboration Platforms
Certifications & Qualifications
SAFe Agilist Certification
Industry Keywords
Financial CrimesTechnology ModernizationProduct RoadmapMinimum Viable ProductSoftware Launch

About the role

Key responsibilities & impact
  • Collaborate with engineering teams, business partners, and stakeholders throughout the product lifecycle
  • Articulate the why, what, and how of products or features to Product Owners and constituents
  • Communicate the product vision to broader stakeholders
  • Align action items, owners, and due dates, and track them to completion
  • Lead roadmap creation and requirements gathering
  • Manage and prioritize the feature backlog using Agile Scrum methodologies based on business value and user impact
  • Translate the software product roadmap into minimum viable product iterations
  • Partner with Technology to develop, test, deliver, automate, demonstrate, and rapidly iterate platform capabilities and features
  • Own and accept features for assigned scrum teams or capabilities
  • Review and demonstrate sprint functionality with external partners, customers, the Director of Product Management, and colleagues
  • Establish tracking and reporting to evaluate post-launch performance and future investment
  • Apply new trends and competitive best practices to requirements and team methods of work

Requirements

What you’ll need
  • 5+ years of Product Management experience driving product implementation iteratively
  • Business acumen combined with technical knowledge and a customer-first mindset
  • Bachelor’s or master’s degree in information technology, Computer Science, Information Security, Mathematics, Statistics, or a relevant field
  • Experience with large-scale technology modernization and/or transformations
  • Data Visualization and Reporting experience
  • Ability to connect different stakeholder requirements
  • Experience launching software or services with engineering teams
  • Proficiency in prototyping, iterative development, Agile, and SAFe principles
  • Strong leadership and ability to influence through partnerships
  • Growth mindset and creative thinking skills
  • Customer and end-user empathy
  • Strong knowledge of UI/UX development activities
  • Employment eligibility to work with American Express in the United States; visa sponsorship will not be pursued
  • SAFe Agilist Certification is a plus
  • Financial Crimes business experience and related solution acumen are preferred
  • Machine Learning model development and production deployment experience is preferred
  • Generative AI, prompt engineering, GENAI production use cases, and governance experience are preferred
  • Low-code/no-code environment experience is preferred
  • Ability to evaluate product performance, define KPIs, and monitor outcomes is preferred
  • Data quality evaluation, data governance, or reporting tools experience is preferred

Benefits

Comp & perks
  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities