Analyst, Enterprise Agentic Search

American Express

Analyst supporting American Express’s enterprise search strategy across AI-driven, agentic, and traditional search ecosystems. Coordinating programs, synthesizing discovery trends, and enabling global team adoption.

Posted 8/4/2026full-timeNew York City • New York • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in SEO, analytics, and digital marketing while effectively coordinating cross-functional teams to execute enterprise Search strategies. Proficient in managing timelines, workflows, and stakeholder communications in fast-paced environments.

Highest-signal resume keywords

SEO ExpertiseDigital Marketing KnowledgeAnalytical SkillsCross-Functional CollaborationProject Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SEOAnalyticsDigital MarketingProduct SupportAI-Driven SearchConversational AgentsSearch EcosystemsExperimentation FrameworksTracking ToolsDocumentation

Soft Skills

Problem-SolvingOrganizational SkillsAttention to DetailEffective CommunicationCuriosity

Tools & Technologies

Search Enablement PlatformsInsights ToolsKnowledge-Sharing Tools

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Search StrategyMarketing EcosystemsServicing EcosystemsAI-Driven DiscoveryMultimodal Search

About the role

Key responsibilities & impact

Support the Manager in executing the enterprise Search strategy across marketing and servicing ecosystems
Translate enterprise-level priorities into actionable tasks, deliverables, and supporting materials for global teams
Coordinate and track progress across multiple workstreams, ensuring timelines and deliverables are met
Contribute to day-to-day execution of initiatives aligned with enterprise Search goals
Support program governance through documentation, tracking tools, and status reporting
Maintain timelines, workflows, and communication across cross-functional teams
Assist in managing dependencies, risks, and stakeholder updates
Collaborate with Marketing, Product, Technology, Data Science, and Servicing partners
Monitor developments in AI-driven discovery, conversational agents, multimodal search, and emerging answer engines
Drive adoption of best practices through documentation, training materials, and knowledge-sharing
Assist in evaluating and supporting search enablement platforms, insights tools, and experimentation frameworks

Requirements

What you’ll need

Bachelor's Degree
1–3+ years of experience in SEO, analytics, digital marketing, product support, or related domains
Strong analytical and problem-solving skills
Familiarity with digital marketing and search ecosystems, including SEO/SEM/AEO/GEO
Exposure to AI-driven search, conversational agents, or generative AI
Experience working cross-functionally with marketing, product, analytics, or technology teams
Strong organizational and coordination skills with attention to detail
Effective communication and presentation skills
Comfort working in fast-paced, evolving environments
Curiosity and interest in AI, search, and customer experience

Benefits

Comp & perks

Comprehensive support for holistic well-being
Opportunities to learn new skills
Leadership development opportunities
Career growth opportunities