Director – Risk Management

American Express

Director of Risk Management responsible for leading product governance and risk management initiatives at American Express. Partnering with teams to enhance operational excellence and compliance.

Posted 8/1/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $123,000 - $215,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Product Governance and Risk Management, with a strong focus on product lifecycle management, governance frameworks, and operational processes. Proficient in leading cross-functional initiatives and delivering high-quality outcomes through effective communication and analytical skills.

Highest-signal resume keywords

Product GovernanceRisk ManagementProduct Lifecycle ManagementCross-Functional LeadershipMicrosoft Excel

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product OperationsGovernance FrameworksOperational ProcessesData Quality ManagementAnalytical SkillsProblem-Solving SkillsProcess ManagementGovernance ReportingTaxonomy ManagementAudit Support

Soft Skills

Executive CommunicationInfluencing StakeholdersAttention to DetailManaging Competing PrioritiesDriving Alignment

Tools & Technologies

Microsoft PowerPoint

Industry Keywords

Control ManagementComplianceBusiness ManagementOperational ExcellenceRegulatory Change Initiatives

About the role

Key responsibilities & impact

Lead risk and control-related GMNS Product Governance activities, including New Product Approval, Product Lifecycle Governance, and ongoing governance execution in partnership with Product teams, Product Growth, Control Management, Compliance, Risk, GCO, Technology, and other stakeholders
Own and maintain the GMNS Product Inventory, including inventory refreshes, taxonomy management, periodic reviews, governance reporting, and overall data quality to support transparency and effective oversight
Establish management reporting, governance insights, executive communications, and leadership materials that provide visibility into product governance priorities, inventory health, and key organizational initiatives
Develop and enhance governance processes, standards, and operating procedures that enable scalable, efficient, and sustainable product oversight
Partner with Control Management and other stakeholders to support broader risk, governance, and business management programs, as needed
Support governance-related initiatives, issue resolution efforts, remediation activities, and other operational priorities, as needed
Assist with audits, exams, policy implementation efforts, regulatory change initiatives, and other cross-functional activities impacting the GMNS Product organization, as needed

Requirements

What you’ll need

Significant experience in Product Governance, Product Operations, Business Operations, Risk Management, Control Management, or related disciplines
Strong understanding of product lifecycle management, governance frameworks, operational processes, and risk management practices
Experience leading complex cross-functional initiatives and partnering across Product, Technology, Risk, Compliance, Control Management, Operations, Audit, and other business functions
Strong execution and process-management skills with the ability to bring structure to ambiguity, manage competing priorities, and deliver high-quality outcomes
Exceptional written, verbal, and executive communication skills, with the ability to influence stakeholders and drive alignment across diverse teams
Strong analytical and problem-solving skills, coupled with sound judgment, attention to detail, and a focus on data quality and operational excellence
Advanced proficiency in Microsoft Excel and PowerPoint
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities