Manager – Digital Portfolio Management

American Express

Manager overseeing Digital Portfolio Management at American Express, leading initiatives in risk management and technology development. Collaborating on processes to enhance delivery speed and efficiency.

Posted 7/31/2026full-timeNew York City • New York • 🇺🇸 United StatesJunior💰 $103,750 - $174,750 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Lean Portfolio Management processes, risk management, and the Scaled Agile Framework, while effectively communicating and influencing stakeholders to drive successful outcomes in Credit and Fraud Risk initiatives.

Highest-signal resume keywords

Lean Portfolio ManagementRisk Management ProcessesScaled Agile FrameworkDynamic Communication SkillsAnalytical Problem Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Risk ManagementLean Startup ApproachInvestment PlanningCapacity Needs ForecastingFinancial Analysis

Soft Skills

ResilienceEffective InfluencerHigh Degree of OrganizationInitiativeAccountability

Industry Keywords

Credit and Fraud RiskCustomer LifecycleProject ManagementStakeholder EngagementCollaboration

About the role

Key responsibilities & impact

Strengthen (Lean Portfolio Management) LPM processes across intake, prioritization, dependency team engagement, platform escalation mitigation, and communication, contributing to delivery speed and overall success for all (Credit and Fraud Risk) CFR tech initiatives
Partner with Enterprise LPM and various platform tech teams to enable the efficiency of CFR owned and CFR impacted initiatives
Represent RPDS as a participant with other enterprise LPMs where there are CFR dependencies
Support annual investment planning process for CFR, including foreseeing high-level directional capacity needs for each of the trains, and ensuring right level of costing and financials
Communicate out status and metrics on critical RPDS capabilities at regular cadences to CFR stakeholders

Requirements

What you’ll need

Deep knowledge of risk management processes and the associated data and technology systems supporting the customer lifecycle
Resilience while leading multiple projects/priorities simultaneously, often under high pressure and tight timeframes to drive the enterprise agenda forward
Elevated growth mentality with big picture thinking, lean startup approach and personal agility
Validated relationship, dynamic communication skills, effective influencer
Experience in operating within the Scaled Agile Framework of technology development
A “driver” personality - constantly pushing toward clarity and delivery while balancing the need for excellent collaboration
High degree of organization, initiative, and accountability
An ability to solve sophisticated problems and a highly analytical approach
Bachelor’s degree (or comparable experience) in operation research, engineering or a related technical field with 1+ year of work experience.

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities