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Tele Growth Manager – GMNS
American Express. Drive portfolio growth through the expansion of B2B payment solutions, American Express Offers, advertising products, Resy participation, and other value-added services.
Posted 7/31/2026full-timePhoenix • Arizona • 🇺🇸 United StatesMid-LevelSenior💰 $89,250 - $150,250 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in consultative sales and account management, with a strong focus on driving B2B payment solutions and client engagement. Proven ability to develop strategic value propositions and manage senior-level client relationships to achieve measurable business growth.
Highest-signal resume keywords
Consultative SellingAccount ManagementB2B Payment SolutionsClient Relationship ManagementBusiness Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business DevelopmentAccount ManagementPayment AutomationAccounts ReceivableAccounts PayableFinancial AcumenNegotiationPresentation SkillsAnalytical SkillsCold Calling
Soft Skills
CommunicationRelationship ManagementInfluencing SkillsTrust BuildingPrioritization
Certifications & Qualifications
Bachelor’s Degree
Industry Keywords
FintechMerchant AcquiringCommercial PaymentsB2B CommerceValue-Added Products
About the role
Key responsibilities & impact- Drive portfolio growth through the expansion of B2B payment solutions, American Express Offers, advertising products, Resy participation, and other value-added services.
- Identify, develop, and execute opportunities that increase client engagement, deliver measurable business value, and support American Express growth objectives.
- Lead consultative sales conversations that uncover client needs and align American Express capabilities to strategic business priorities.
- Respond promptly to client and internal growth triggers, leveraging insights to identify opportunities and accelerate commercial outcomes.
- Secure Payment Decisioning (PD) opportunities when appropriate by effectively positioning American Express solutions and demonstrating client value.
- Maintain a robust pipeline of growth opportunities and execute account plans that balance client objectives, relationship development, and commercial results.
- Develop account specific value proposition, identify key steps (strategy and tactics) to meet short and long-term objectives.
- Use consultative selling skills to build trust and develop long-term partnerships.
- Identify key client opportunities and handle client escalations, as needed.
- Navigate the sales cycle with appropriate follow-ups to realize new incremental DBV from identified opportunities.
Requirements
What you’ll need- 5+ years of experience in account management, client management, consultative sales, business development, or related commercial roles.
- Strong consultative selling and relationship management skills with demonstrated success driving business growth.
- Ability to identify client needs and translate them into actionable business opportunities.
- Strong communication, negotiation, presentation, and influencing skills.
- Ability to manage multiple priorities and drive outcomes in a complex environment.
- Experience within payments, fintech, merchant acquiring, commercial payments, or B2B commerce (preferred).
- Knowledge of accounts receivable, accounts payable, working capital, payment automation, or B2B payment solutions (preferred).
- Experience in a cold-calling environment a plus (preferred).
- Experience commercializing value-added products and services (preferred).
- Experience collaborating across matrixed organizations (preferred).
- Analytical and financial acumen with the ability to evaluate business opportunities and client performance (preferred).
- Proven ability to build and manage senior-level client relationships (preferred).
- Bachelor’s degree preferred.
Benefits
Comp & perks- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities