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Aloud

Technical Support

Aloud

Suporte ao Aluno para auxiliar em dúvidas e problemas técnicos. Colaboração com a equipe para garantir a satisfação e retenção dos alunos.

Posted 7/30/2026full-timeRemote • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in providing personalized support to students while effectively collaborating with Customer Success Management. Strong problem-solving abilities and clear communication skills are essential for addressing technical questions and issues.

Highest-signal resume keywords
Proficiency In PortugueseClear And Assertive CommunicationQuick Problem-Solving SkillsAbility To Work Under PressureCollaboration With Customer Success Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Industry Keywords
Personalized SupportTechnical QuestionsSupport Team

About the role

Key responsibilities & impact
  • Provide personalized support to students
  • Assist with technical questions and issues
  • Collaborate with Customer Success Management
  • Work as part of the support team

Requirements

What you’ll need
  • Ability to work under pressure
  • Proficiency in Portuguese
  • Clear and assertive communication
  • Quick problem-solving skills

Benefits

Comp & perks
  • Medical insurance
  • Dental insurance
  • Home-office allowance
  • Life insurance
  • Meal allowance
  • TotalPass
  • Access to the "Cronograma dos Fluentes" course