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Support Administrator, Intune, Defender
AlmavivA de BelgiqueSupport and administer Microsoft cloud services including SharePoint and OneDrive. Focus on operational support and ticket management within the team.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing operational support and administration for Microsoft cloud services, including SharePoint, OneDrive, and Intune, while ensuring effective endpoint management and security practices.
Highest-signal resume keywords
Microsoft Cloud Services AdministrationEndpoint SecurityThreat Detection and ResponseIT Service Management (ITSM)Documentation and Operational Runbooks
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Microsoft SharePointMicrosoft OneDriveMicrosoft IntuneMicrosoft DefenderEndpoint ManagementTroubleshootingGovernance PoliciesPerformance MonitoringIdentity as Control PlaneOperational Support
Tech Stack
Tools & technologiesCloudITSM
About the role
Key responsibilities & impact- Provide daily operational support and administration for Microsoft cloud services, such as SharePoint, OneDrive, Intune
- Handle incoming tickets and create documentation on the existing infrastructure
- Support the Platform Manager in creating governance policies
- Monitor and manage platform performance, escalating issues when necessary
- Provide ongoing technical and operational support to Platform Managers
Requirements
What you’ll need- Intermediate level profile for daily operational support and administration for Microsoft cloud services, such as SharePoint, OneDrive, Intune, Defender
- Hands-on experience with endpoint security, threat detection, and response
- Ability to design, deploy and troubleshoot modern endpoint management
- Strong understanding of identity as the control plane
- Ability to document solutions and maintain operational runbooks
- Knowledge of IT Service Management (ITSM) best practices
Benefits
Comp & perks- Remote (from EU Countries)
- Only EU Citizens