Insurance Service Specialist
Allstate Financial Services, LLC
full-time
Posted on:
Location Type: Hybrid
Location: Alabama • Alaska • United States
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Salary
💰 $35,000 - $55,000 per year
About the role
- Develop and maintain strong relationships with existing clients to ensure their ongoing satisfaction.
- Proactively reach out to clients to assess their needs, address concerns, and provide solutions.
- Help protect customers by referring additional insurance products that will meet their needs.
- Analyze client feedback and data to identify trends and areas for improvement.
- Educate prospective customers on how to protect their families and assets.
- Collaborate with other departments to resolve client issues and enhance service offerings.
- Create and implement retention strategies to reduce churn and increase client loyalty.
- Conduct semi-annual reviews for insureds in renewal period.
Requirements
- Previous insurance experience preferred.
- Personal lines Or Property & Casualty Insurance License Required within 30 days of employment.
- License Training provided for the right applicant.
- Proven experience in customer service, account management, sales, or client retention roles.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Able to multi-task, follow through, and follow-up
- Ability to work independently and as part of a team.
- Proficient in other languages (preferred).
- Bachelor's Degree in Business, Marketing, or related field (preferred).
Benefits
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Parental leave
- Training & development
- Vision insurance
- Wellness resources
- Free food & snacks
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer serviceaccount managementsalesclient retentiondata analysisretention strategiesinsurance productsmulti-taskingproblem-solvingattention to detail
Soft skills
communicationinterpersonal skillsindependenceteamworkfollow-throughfollow-up
Certifications
Personal lines insurance licenseProperty & Casualty insurance license