Case Management Liaison

Allied Benefit Systems

Case Management Liaison at Allied Benefit Systems responsible for managing healthcare relationships and vendor collaborations. Collaborating with stakeholders and training internal and external clients.

Posted 7/16/2026full-timeRemote • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $24 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in vendor relationship management and process improvement within the healthcare sector, alongside strong communication and collaboration skills to effectively engage with internal teams and external partners.

Highest-signal resume keywords

Healthcare ExperienceVendor Relationship ManagementAccount ManagementAdvanced Medical TerminologyMicrosoft Office Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Process ImprovementDocumentationTrainingWorkflow EnhancementClient Management

Soft Skills

LeadershipCommunicationCollaboration

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft AccessMicrosoft PowerPoint

Industry Keywords

HealthcareHealth InsuranceEscalation Management

About the role

Key responsibilities & impact

Assists with the resolutions department escalation by collaborating with various internal departments and vendors.
Assists with the management of vendor relationships and associated process improvements.
Acts as a spokesperson for the department under the guidance of the Senior Liaison.
Effectively communicates and collaborates with external business partners and internal teams.
Documents complex systems and processes.
Provides guidance on documentation of all process, procedure, and workflows and enhancements.
Perform training to internal staff and external clients and vendors as needed.
Back-up for Senior Case Management Liaison.

Requirements

What you’ll need

Bachelor's degree in a relevant field or equivalent work experience, preferred.
1-3 years related experience in healthcare/health insurance required.
Prior Account Management / Client Management experience a plus.
Comfortable with advanced medical terminology.
Strong leadership, communication, and collaboration skills.
Intermediate level work experience with Microsoft Office, Word, and Excel Access and Power Point software applications.

Benefits

Comp & perks

Medical
Dental
Vision
Life and Disability Insurance
Generous Paid Time Off
Tuition Reimbursement
EAP
Technology Stipend