Bilingual Account Manager – English/Spanish

Allied Benefit Systems

Account Manager managing self funded group health plans for Allied clients. Communicating compliance requirements and evaluating benefit plans to ensure overall client satisfaction.

Posted 7/14/2026full-timeRemote • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing self-funded group health plans, ensuring ACA compliance, and facilitating effective communication between clients and internal departments. Proven ability to enhance client relationships through presentations, reporting, and problem-solving.

Highest-signal resume keywords

Account Management ExperienceEmployee Medical Benefit Plans KnowledgeGroup Health Insurance ExperiencePublic Speaking SkillsMicrosoft Office Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Self-Funded Health PlansACA ComplianceAd Hoc ReportingClaims ManagementPlan Document Production

Soft Skills

Excellent Communication SkillsClient Relationship ManagementProblem-Solving

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft AccessMicrosoft PowerPoint

Industry Keywords

Employee BenefitsHealth PlansClient RetentionOpen EnrollmentBenefit Plan Design

About the role

Key responsibilities & impact

Act as the liaison between the employer and broker, Client Executive, and various Allied departments involved in administering self funded group health plans
Provide communication regarding industry and legislative updates and ACA compliance
Manage and resolve escalated employee issues
Conduct quarterly meetings to review plan performance, build client relationships, and ensure overall satisfaction leading to client retention
Communicate changes internally regarding benefit plan design, financial information, and vendor partner changes
Prepare and host employee presentations, employer portal training, and executive summary report reviews
Troubleshoot, identify, and improve internal processes with various Allied departments
Produce and analyze ad hoc reporting when requested from a client, broker, or Client Executive
Help facilitate the renewal of existing cases by managing claims, producing updated plan documents, and project managing open enrollment for current employer groups
Cross sell various Allied solutions to existing clients
Other duties as assigned

Requirements

What you’ll need

At least three years’ experience in an account management role required
Excellent working knowledge of employee medical benefit plans required
Experience with group health insurance and self funded health plans preferred
Excellent written and verbal communication skills
Intermediate level work experience with Microsoft Office, Word, Excel, Access, and PowerPoint software applications
Public speaking and an ability to present benefits and compliance

Benefits

Comp & perks

Medical, Dental, Vision, Life and Disability Insurance
Generous Paid Time Off
Tuition Reimbursement
Employee Assistance Program
Technology Stipend