Care Manager I – Non-Waiver

Alliance Health

Care Manager I coordinating whole-person care management for families with special health care needs. Focusing on ensuring access to needed services and supports while minimizing unnecessary hospital use.

Posted 7/24/2026full-timeFayetteville • North Carolina • 🇺🇸 United StatesJuniorMid-Level💰 $30 - $38 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in conducting comprehensive assessments and developing Plans of Care tailored to individual member needs, with a strong focus on managing complex health and social determinants. Proficient in coordinating care activities and engaging with members through various communication methods.

Highest-signal resume keywords

Comprehensive AssessmentPlan of Care DevelopmentCare Management CoordinationLicensed Clinical Social Worker (LCSW)Mental Health/Developmental Disabilities/Substance Abuse (mh/dd/sa) Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care Needs ScreeningIntervention AssignmentReferral SubmissionSocial Determinants of Health (SDOH)Member EngagementEducation Provision

Soft Skills

CommunicationCollaborationEmpathy

Certifications & Qualifications

NACCM CertificationNADD-Specialist CertificationCBIS Certification

Industry Keywords

Human ServicesBehavioral HealthPhysical HealthNorth Carolina LicensureCare Management

About the role

Key responsibilities & impact

Complete comprehensive assessments or Care Needs Screening at enrollment, yearly or at changes in condition
Develop Plans of Care derived from the completed assessments
Assign interventions/plans of care to applicable Alliance Care Management team member to meet identified member needs, for monitoring, and/or service engagement activities
Submit referrals to the Transition Support Team when a physical health or behavioral health need indicates medical and/or pharmaceutical complexity
Assign Plan of Care activities to Transition Support Team if member has identified Social Determinants of Health (SDOH), disparities and/or complex payer issues
Schedule initial contact with member for purpose of assessment and engagement
Schedule face to face, virtual, and telephonic meeting with member/guardian to provide education about Alliance Health Plan, care teams, resources, and services

Requirements

What you’ll need

Bachelor’s degree from an accredited college or university in Human Services field and two (2) years of post-bachelor’s degree mh/dd/sa experience with the population served
Bachelor’s degree from an accredited college or university in Non-Human Services field and four (4) years of post-bachelor’s degree mh/dd/sa experience with the population served
Master’s Degree from an accredited college or university in Human Services field and one (1) year of post graduate degree mh/dd/sa experience with the population served
Fully or Provisionally Licensed in the State of North Carolina as a LCSW, LCMHC, LPA, or LMFT
Licensed Registered Nurse (RN) in the State of North Carolina with four (4) years of mh/dd/sa experience with the population served
Preferred: NACCM, NADD-Specialist and/or CBIS Certification

Benefits

Comp & perks

Medical, Dental, Vision, Life, Long Term Disability
Generous retirement savings plan
Flexible work schedules including hybrid/remote options
Paid time off including vacation, sick leave, holiday, management leave
Dress flexibility