Health Promotion and Outreach Specialist

Alliance Health

Health Promotion and Outreach Specialist conducting targeted outreach for health promotion and wellness initiatives. Collaborating with various stakeholders to enhance access to essential healthcare services.

Posted 7/15/2026full-timeMorrisville • North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $30 - $38 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in health promotion, outreach, and community health initiatives, with a strong focus on cultural responsiveness and trauma-informed communication. Proficient in engaging with Medicaid populations and utilizing electronic medical records to enhance member care.

Highest-signal resume keywords

Cultural ResponsivenessHealth Literacy AwarenessMotivational InterviewingCommunity Health PromotionCertified Community Health Worker (CCHW)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Health PromotionChronic Condition ManagementMaternal and Child HealthSubstance Use PreventionTobacco PreventionWhole Person CareBehavioral Health NeedsPopulation Health InitiativesOutreach StrategiesElectronic Medical Records

Soft Skills

Compassionate CommunicationCross-Functional CollaborationEducation and Training DevelopmentBarrier Identification and ResolutionConsultation Skills

Tools & Technologies

JivaMember PortalTelephone OutreachText CommunicationEmail Communication

Certifications & Qualifications

Certified Community Health Worker (CCHW)

Industry Keywords

MedicaidNorth CarolinaPublic HealthHealth PromotionChronic Condition Management

About the role

Key responsibilities & impact

Conduct targeted member outreach related to health promotion, wellness, chronic condition management, maternal and child health, substance use, tobacco prevention and other population health initiatives using telephone, member portal, text, email, mail, and related modalities.
Provides education on benefits available through Alliance and its network to address unmet member healthcare needs.
Refers members to Care Coordination, Care Management and primary care as needed.
Collaborates on development of member-focused education and training needs, curricula and educational initiatives.
Enhances cross-functional collaboration, promotes access to essential services and analyzes emerging trends to support continuous quality improvement.
Proactive and targeted outreach using phone, text, portal messages, email, and mail.
Updates member contact information and communication preferences in Jiva.
Explains benefits and services in a clear, compassionate, and culturally responsive manner.
Identifies barriers to care and acts as a liaison with internal teams to resolve barriers to preventive care.
Provides information, education, and consultation to organizations serving individuals with special health needs or high-risk populations.

Requirements

What you’ll need

Bachelor’s degree in public health, health promotion, or related human services from an appropriately accredited institution and three (3) years of relevant experience working with individuals with behavioral or physical health needs.
OR Associates in public health, health promotion, or related human services from an appropriately accredited institution with at least five (5) years of experience working with individuals with behavioral or physical health needs.
Relevant experience must include:
Cultural responsiveness
Health literacy awareness
Trauma-informed communication
Two (2) or more years of experience in community health promotion, outreach, or population health within a Medicaid or state funded setting.
Experience with Medicaid population in North Carolina preferred.
Certified Community Health Worker (CCHW) credential preferred.
Motivational Interviewing
Training or experience in whole person care.
Experience with electronic medical records

Benefits

Comp & perks

Medical
Dental
Vision
Life
Long Term Disability
Generous retirement savings plan
Flexible work schedules including hybrid/remote options
Paid time off including vacation, sick leave, holiday, management leave
Dress flexibility