Care Manager I – Non-Waiver

Alliance Health

Care Manager I coordinating integrated whole-person care management for individuals and families with special health care needs. Collaborating with community systems and ensuring linked services to maximize outcomes.

Posted 7/7/2026full-timeMorrisville • North Carolina • 🇺🇸 United StatesJuniorMid-Level💰 $29 - $38 per hourWebsite

About the role

Key responsibilities & impact

Assures that individuals and families with special health care needs receive integrated whole-person care management
Coordinate across physical health, behavioral health, pharmacy, and unmet health-related resource needs
Link to services and supports to maximize outcomes and decrease unnecessary use of hospitals
Collaborate with community systems to support the identified population
Complete comprehensive assessments or Care Needs Screening at enrollment, yearly or at changes in condition
Develop Plans of Care derived from the completed assessments
Assign interventions/plans of care to applicable Alliance Care Management team member
Submit referrals to the Transition Support Team when necessary
Assist individuals/legally responsible persons in choosing service providers
Evaluate appropriateness of services and ensure implementation of plan of care
Utilize person centered planning and motivational interviewing to gather information
Schedule initial contact with member for assessment and engagement
Verify accuracy of demographic information and schedule meetings with member/guardian
Provide education and support to individuals and LRP
Recognize and report critical incidents and provider quality concerns

Requirements

What you’ll need

Bachelor’s degree from an accredited college or university in Human Services field and two (2) years of post-bachelor’s degree mh/dd/sa experience with the population served
Bachelor’s degree from an accredited college or university in Non-Human Services field and four (4) years of post-bachelor’s degree mh/dd/sa experience with the population served
Master’s Degree from an accredited college or university in Human Services field and one (1) year of post graduate degree mh/dd/sa experience with the population served
Fully or Provisionally Licensed in the State of North Carolina as a LCSW, LCMHC, LPA, or LMFT
Licensed Registered Nurse (RN) in the State of North Carolina with four (4) years of mh/dd/sa experience with the population served
Preferable: NACCM, NADD-Specialist and/or CBIS Certification

Benefits

Comp & perks

Medical, Dental, Vision, Life, Long Term Disability
Generous retirement savings plan
Flexible work schedules including hybrid/remote options
Paid time off including vacation, sick leave, holiday, management leave
Dress flexibility

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Care Needs ScreeningService CoordinationPlan ImplementationReferral SubmissionDemographic Verification

Soft Skills

CollaborationEducation and SupportCritical Incident Reporting

Certifications

NACCM CertificationNADD-Specialist CertificationCBIS Certification