Manager, Employee Relations

Alliance Health

Employee Relations Manager providing HR services and support in employee relations, performance management, and policy administration. Remote role requiring residence in North Carolina with occasional office meetings.

Posted 7/1/2026full-timeMorrisville • North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $89,404 - $113,990 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in employee relations, conflict resolution, and performance management while ensuring compliance with HR policies and legal standards. Proven ability to lead investigations, manage grievances, and develop training resources to foster a positive workplace culture.

Highest-signal resume keywords

Employee Relations ManagementConflict ResolutionPerformance ManagementGrievance InvestigationHR Policy Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CoachingDisciplinary Process ManagementLegal CompliancePolicy InterpretationData Analysis

Soft Skills

Effective CommunicationCoaching and MentoringOrganizational SkillsTeam BuildingConflict Mediation

Certifications & Qualifications

HR Certification

Industry Keywords

Human ResourcesADA ComplianceState or Local GovernmentEmployee Grievance ProcessDiversity and Inclusion

About the role

Key responsibilities & impact

The Employee Relations Manager provides responsive customer service to Alliance employees in all areas of Human Resources
Manage employee disciplinary process to ensure applicable procedures are followed and documentation is appropriate, accurate and timely
Manage employee complaint and grievance processes in accordance with applicable procedures, conduct investigations as required and handle associated appeals through to closure
Partner with Benefits as needed on complex ADA cases
Conduct mediations and/or facilitated conversations to help resolve conflict
Assist in legal matters related to employee relations to include information gathering, investigations and representing Alliance at related hearings when needed
Work closely with Legal Department on review of various actions such as dismissals, approved/denied accommodations and other sensitive matters to ensure proposed actions are legally defensible
Lead performance management efforts including monitoring employee and leader progress throughout the performance review and goal planning cycles
Provide HR communications regarding timeline and process to keep employees informed and develop resources and trainings to assist in the processes
Provide updates and data as requested to HR leadership
Review, research, and assist in policy development and modification, and draft policy recommendations ensuring updated laws/regulations are included
Provide guidance to employees with policy/procedure interpretation and ensure they are followed appropriately
Work with the Director of Human Resources to recruit and retain a highly qualified and well-trained workforce
Ensure staff are well trained in and comply with all organization and department policies, procedures, and business processes
Organize workflows and ensure staff understand their roles and responsibilities
Actively establish and promote a positive, diverse, and inclusive working environment that builds trust
Set goals for performance and deadlines in line with organization goals and vision
Effectively communicate feedback and provide ongoing coaching and mentoring to staff and support a learning environment

Requirements

What you’ll need

Bachelors degree from an accredited college or university in Human Resources, Business Administration, Psychology, or related field
Four (4) years of experience in Human Resources
At least one (1) year of supervisory leadership experience
Experience must include coaching/discipline, grievance and complaint investigations, performance management, conflict resolution, and policy development.
Preferred Experience working in Human Resources for State or Local Government in North Carolina
HR Certification strongly preferred.

Benefits

Comp & perks

Medical
Dental
Vision
Life
Long Term Disability
Generous retirement savings plan
Flexible work schedules including hybrid/remote options
Paid time off including vacation, sick leave, holiday, management leave
Dress flexibility