Provider Relations Specialist

Alliance Health

Provider Relations Specialist recruiting and supporting healthcare providers for Alliance’s North Carolina managed care network. Managing network growth, provider relationships, data analysis, and contract activities.

Posted 8/12/2026full-timeFayetteville, Morrisville, Smithfield • North Carolina • 🇺🇸 United StatesJunior💰 $33 - $43 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in provider recruitment and network management, with a strong understanding of Mental Health, Substance Use, and Developmental/Intellectual Disabilities. Proficient in data analysis, relationship-building, and compliance with state and federal regulations.

Highest-signal resume keywords

Provider RecruitmentNetwork ManagementData AnalysisCustomer ServiceMental Health Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisDatabase MaintenanceRecruitment StrategiesContract NegotiationCompliance Knowledge

Soft Skills

Interpersonal SkillsCommunication SkillsConflict ResolutionRelationship BuildingCritical Thinking

Tools & Technologies

Microsoft Office SuiteApplication Tracking Systems

Industry Keywords

Managed Care OrganizationProvider NetworksHabilitation PrinciplesSupport ConceptsNorth Carolina Based

About the role

Key responsibilities & impact

Recruit providers to ensure an adequate network of providers
Manage assigned recruitment projects and resources
Collaborate with the Provider Relations team and create strategies for network growth
Assist in recruiting and retaining qualified providers
Plan and execute daily recruitment call schedules and approaches
Use network reports to identify network gaps and recruit providers so networks remain competitive and compliant with state and federal regulations
Track and report recruitment interactions and cycle stages using application tracking mechanisms
Compile internal data to determine network needs and increase the network
Maintain professional relationships with the provider community
Act as the point of contact for providers
Provide technical assistance and customer service to network providers, other departments, and external stakeholders
Research and troubleshoot issues while collaborating with other departments
Participate in assigned committees and meetings, providing feedback based on market conditions, industry trends, and provider insights
Research, identify, and negotiate contracts within established timelines
Maintain knowledge of assigned provider contracts in conjunction with Finance and Contract departments

Requirements

What you’ll need

Bachelor’s degree in Human Services from an accredited college or university and three years of progressive post-degree experience in Mental Health, Substance Use, Intellectual/Developmental Disabilities, or Physical Health; OR a Master’s degree in Human Services from an accredited college or university with one year of postgraduate experience in those fields
Experience working in a Managed Care Organization and specifically with Provider Networks is preferred
Knowledge of Mental Health, Substance Use, and Developmental/Intellectual Disabilities
Knowledge of treatment, habilitation, and support principles, concepts, and best practices
Knowledge of systems that impact providers
Proficiency with Microsoft Office Suite, including Excel
Proficiency in database maintenance
Exceptional interpersonal, communication, customer service, organizing, relationship-building, conflict-resolution, public-speaking, training, mediation, diplomacy, and discretion skills
Ability to make prompt independent decisions based on relevant facts
Ability to review and analyze data to evaluate program effectiveness, progress, problems, and system performance
Ability to work effectively with internal and external stakeholders
Ability to identify problems and initiate solutions
Ability to take initiative and use critical thinking
Bachelor’s degree in Human Services is required
Must be North Carolina based

Benefits

Comp & perks

Medical, Dental, Vision, Life, Long Term Disability
Generous retirement savings plan
Flexible work schedules including hybrid/remote options
Paid time off including vacation, sick leave, holiday, management leave
Dress flexibility