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Alliance Health

Community Integration Care Manager

Alliance Health

Care Manager providing support to Alliance members with I/DD for independent living transition. Building relationships and conducting assessments for community integration based in North Carolina.

Posted 5/27/2026full-timeCharlotte • North Carolina • 🇺🇸 United StatesJunior💰 $29 - $37 per hourWebsite

About the role

Key responsibilities & impact
  • Provides critical support to Alliance members with I/DD to transition from institutional setting to independent community living.
  • Building relationships and rapport with members and providers through in-reach activities.
  • Ongoing support during transition into the community and follow-up once in the community.
  • Additional diversion planning and coordination provided for success in community settings.
  • Requires facility and home visits to meet member needs.
  • Travel monthly throughout North Carolina to meet with members, providers, and/or state developmental centers.

Requirements

What you’ll need
  • Must meet North Carolina’s definition of a Qualified Professional (QP)
  • Master’s degree in a human service field with one (1) year post-graduate degree accumulated I/DD experience OR Bachelor’s degree in a human service or other related field with two (2) years post-graduate degree accumulated I/DD experience OR Bachelor’s degree in a non-human service or other related field with four (4) years post-graduate degree accumulated I/DD experience
  • At least one (1) year of experience in a healthcare setting with an integrated whole person care model (inclusive of both physical and behavioral health).
  • NADD- Specialist required within 12 months of hire.
  • Completion of Money Follows the Person Transitions Institute training (preferred).
  • Experience working with individuals with I/DD in a facility-based setting (preferred).
  • Certified Case Manager (preferred).
  • Applied knowledge of community-based DSP training.
  • Practical communication skills such as active listening, meaningful conversation, motivational interviewing, and the use of open-ended questions.
  • Evidence of the use of problem-solving skills and techniques to reconcile potentially differing points of view.
  • Computer proficiency in Microsoft Word, Teams, and Outlook.
  • Ability to apply basic knowledge of Microsoft Excel.
  • Ability to utilize computer equipment and web-based software to conduct work.
  • Ability to interact with various office staff as needed to support necessary workflows.
  • Ability to interact with healthcare professionals, patients, their families and other supports.
  • Ability to communicate effectively to individuals and groups through spoken, written and electronic media.
  • Ability to attend to detail, effectively prioritize and execute tasks in a timely manner.
  • Ability to work independently without a high degree of supervision.
  • Knowledge of and demonstrated ability to apply behavioral change skills and standards.
  • Knowledge of HCBS benefits, services, and waivers.

Benefits

Comp & perks
  • Medical
  • Dental
  • Vision
  • Life
  • Long Term Disability
  • Generous retirement savings plan
  • Flexible work schedules including hybrid/remote options
  • Paid time off including vacation, sick leave, holiday, management leave
  • Dress flexibility

ATS Keywords

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Hard Skills & Tools
I/DD experienceintegrated whole person care modelcommunity-based DSP trainingproblem-solving skillsbehavioral change skillsHCBS benefitsMicrosoft WordMicrosoft TeamsMicrosoft OutlookMicrosoft Excel
Soft Skills
active listeningmeaningful conversationmotivational interviewingopen-ended questionscommunication skillsattention to detailprioritizationindependencerelationship buildingrapport building
Certifications
Qualified Professional (QP)NADD-SpecialistCertified Case Manager