Care Manager II – Facility Based

Alliance Health

. Provide Transitional Care Management and Physical Health Consultation for members with physical and/or behavioral health needs.

Posted 5/15/2026full-timeMorrisville • North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $68,227 - $86,990 per yearWebsite

About the role

Key responsibilities & impact

Provide Transitional Care Management and Physical Health Consultation for members with physical and/or behavioral health needs.
Active and onsite participation in discharge planning beginning with admission.
Travel weekly to UNC facilities in Johnston County and Orange County.
Provide Care Team Support and subject matter expertise regarding member’s physical and/or behavioral health.
Work collaboratively with other Alliance staff, behavioral health providers, primary care physicians, specialty care providers and other community partners to support members.
Conduct outreach to the member’s providers and obtain a copy of the discharge plan.
Assist the member in obtaining needed medications prior to discharge.
Develop a ninety (90) day post-discharge transition plan prior to discharge from residential or inpatient settings.
Appropriate escalation of high risk/high visibility and/or complex barriers/needs members.
Ensure all clinical documentation meet state, agency, and Medicaid requirements.
Review, validate and interpret risk stratification data and population health groups.

Requirements

What you’ll need

Graduation from an accredited school of Nursing and three (3) years of full-time, post degree experience providing care management, case management, care coordination, discharge planning, or utilization management to members with Behavioral Health and Physical Health conditions in a behavioral health, medical, or managed care setting.
Must have a valid, active RN license in North Carolina.
Or Master’s degree from an accredited college or university in Human Services or related field and at least two (2) years of full-time, post graduate degree experience providing care management, case management, care coordination, discharge planning, or utilization management to members with Behavioral Health and Physical Health conditions in a behavioral health, medical, or managed care setting.
Must have a valid, active clinical license (LCSW, LMFT, LCAS, LCMHC, LPA) in North Carolina.
A demonstrated Knowledge of the assessment and treatment of mental health, substance abuse, intellectual and developmental disabilities.
Knowledge of legal, waiver, accreditation standards and program practices/requirements.
Knowledge of the Alliance Health service benefit plans and network providers.
Person Centered Thinking/planning.
The employee must be detail oriented.
Ability to independently organize multiple tasks, priorities, and to effectively manage an assigned caseload under pressure of deadlines.
Exceptional interpersonal skills, highly effective communication ability.
Ability to make prompt independent decisions based upon relevant facts and established processes.
Problem solving, negotiation and conflict resolution skills.
Proficiency in Microsoft Office products (such as Word, Excel, Outlook, etc.) is required.

Benefits

Comp & perks

Medical
Dental
Vision
Life
Long Term Disability
Generous retirement savings plan
Flexible work schedules including hybrid/remote options
Paid time off including vacation, sick leave, holiday, management leave
Dress flexibility

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

care managementcase managementcare coordinationdischarge planningutilization managementrisk stratificationpopulation healthassessment and treatment of mental healthsubstance abuse treatmentknowledge of legal and accreditation standards

Soft Skills

detail orientedorganizational skillstime managementinterpersonal skillscommunication skillsdecision makingproblem solvingnegotiation skillsconflict resolution skillsperson centered thinking

Certifications

RN licenseLCSWLMFTLCASLCMHCLPA