Administrative Assistant III – Claims

Alliance Health

. Provide administrative support to the claims team .

Posted 5/7/2026full-timeMorrisville • North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $20 - $26 per hourWebsite

About the role

Key responsibilities & impact

Provide administrative support to the claims team
Handle high volume incoming and outgoing mail
Manage high-volume inbound calls
Complete specific claims-related responsibilities
Perform a range of clerical tasks
Maintain databases and spreadsheets
Conduct research
Prepare reports
Handle inquiries
Receive/screen/keying paper claims
Develop and/or revise work procedures and methods
Collect data and research various systems

Requirements

What you’ll need

High School diploma or equivalent
Four (4) years of experience involving substantial public contact, information gathering, and written communication;
Completion of a two-year business administration program and two (2) years of related experience;
Bachelor’s degree in business administration, public administration, or other related fields.
Knowledge of office management techniques.
Knowledge of Microsoft Office products.
Skill in communicating, both verbally and in writing.
Skill in organizing workflow and coordinating activities.
Skill in developing presentations, presentation materials, and reports.
Ability to use audiovisual equipment and to train others in its use.
Ability to establish and maintain effective working relationships with subordinates, peers, management, and the general public.
Ability to coordinate a variety of resources in gathering information and independently answering inquiries.
Ability to exercise independent judgement and discretion.
Ability to plan and supervise the work of others, if applicable.
Ability to analyze and interpret policy and procedural guidelines.
Ability to resolve problems and questions independently.

Benefits

Comp & perks

Medical
Dental
Vision
Life insurance
Long and Short Term Disability
Generous retirement savings plan
Flexible work schedules including hybrid/remote options
Paid time off including vacation, sick leave, holiday, management leave
Dress flexibility

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data collectionreport preparationdatabase managementspreadsheetsclerical tasksclaims processinginformation gatheringoffice management techniquespresentation development

Soft Skills

verbal communicationwritten communicationorganizational skillsworkflow coordinationrelationship buildingindependent judgementproblem resolutionsupervisory skills

Certifications

High School diplomaBachelor’s degree in business administrationCompletion of a two-year business administration program