RCM Refund Specialist

Allergy Partners PLLC

RCM Refund Specialist processing patient and insurance refunds for Allergy Partners. Researching accounts, preparing checks, reconciling returned refunds, and supporting accounting reviews.

Posted 8/10/2026full-timeRemote • North Carolina • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in processing patient and insurance refunds while maintaining compliance with HIPAA guidelines. Capable of effectively communicating with management and coworkers, ensuring accuracy in financial reporting and patient account management.

Highest-signal resume keywords

Healthcare Billing ExperienceHIPAA ComplianceDetail-OrientedProficient Computer SkillsEffective Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Refund ProcessingFinancial ReportingData EntryError DetectionPayment Method Verification

Soft Skills

Professional CommunicationIndependenceFocus on Assigned Tasks

Tools & Technologies

Practice Management SoftwareWord Processing SoftwareOffice Equipment Operation

Certifications & Qualifications

High School DiplomaGED Equivalent

Industry Keywords

Patient ConfidentialityInsurance RefundsAccounting ReviewCompliance Guidelines

About the role

Key responsibilities & impact

Process patient and insurance refunds
Review credits and research patient accounts for patients and insurance
Verify payment methods and pull remits to determine true credits
Adjust small balances and convey monies
Issue patient refund checks
Prepare refund checks with detailed reports for management review and signature
Run financial reports for accounting review
Prepare and mail checks
File corresponding backup copies
Process returned refunds with the accounting department and contact patients to resend refunds
Maintain patient confidentiality and comply with HIPAA and practice compliance guidelines
Maintain knowledge of practice management and other computer software related to job functions
Attend required training and requested meetings
Perform additional duties assigned by the Director of Central Billing Services, Manager, Team Leader, or Supervisor
Comply with department policies and report policy violations through designated channels

Requirements

What you’ll need

High school diploma or GED equivalent
Healthcare or related experience required
One to three years of experience, preferably in a healthcare billing setting
Good written and oral communication skills
Proficient computer skills, including word processing and data entry
Ability to communicate professionally and effectively with management and coworkers
Detail-oriented with the ability to detect errors and discrepancies
Ability to work independently and stay focused on assigned tasks
Maintain patient confidentiality and comply with HIPAA and compliance guidelines
Moderate physical demands, including occasional lifting of approximately 20–30 pounds
Prolonged sitting with some bending, stooping, and stretching
Eye-hand coordination and manual dexterity to operate keyboards, photocopiers, telephones, calculators, and other office equipment
Normal hearing and vision correctable to normal range

Benefits

Comp & perks

Occasional evening or weekend work
Required OSHA, HIPAA, and OIG training programs
Assigned AP training, including CPR, OSHA, HIPAA, Compliance, and Information Security