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Customer Support Advisor
Allegiant Finance Services LimitedCustomer Service Advisor handling enquiries via phone, email, and post. Delivering a professional and positive experience for customers in a hybrid work setting.
About the role
Key responsibilities & impact- Handle customer enquiries with patience and professionalism
- Manage post, emails, and records with accuracy
- Support claims submissions and resolve issues before they escalate
- Ensure confidentiality and GDPR compliance
Requirements
What you’ll need- Clear and confident communicator with strong listening skills
- Attention to detail and problem-solving ability
- Positive attitude and adaptability for both repetitive tasks and busy call days
- Previous customer service experience (claims/complaints handling is a plus)
Benefits
Comp & perks- 25 days holiday + bank holidays
- Holiday buy scheme
- Hybrid working
- Paid parking
- Modern office with excellent facilities
- Great transport links
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
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Soft Skills
clear communicatorconfident communicatorstrong listening skillsattention to detailproblem-solving abilitypositive attitudeadaptability