Technical Product Manager
Aline
full-time
Posted on:
Location Type: Remote
Location: Texas • United States
Visit company websiteExplore more
About the role
- Own the integration product surface area
- Connect integration strategy to product vision—understand how integration capabilities enable or constrain user-facing product goals
- Define and evolve the product vision, roadmap, and outcomes for PAA’s integration platform and customer/partner integrations
- Identify and prioritize integration work based on customer impact, implementation scale, reliability risk, revenue/retention impact, and engineering effort
- Establish and track success metrics (e.g., time-to-integrate, integration reliability/SLA adherence, error rates, throughput/latency, support burden, adoption)
- Partner with Client/Implementation teams and customers/partners to deeply understand integration requirements, constraints, timelines, and acceptance criteria
- Write clear epics, user stories, and technical requirements that enable Engineering to deliver with minimal ambiguity (data mapping, edge cases, error handling, security, observability, and support workflows)
- Define API contracts and integration behaviors in collaboration with engineers (authentication, rate limits, retries, idempotency, schema changes, versioning, and backward compatibility)
- Drive execution within an Agile team
- Own and continuously refine the product backlog for the Integrations Engineering Scrum team
- Lead/enable sprint planning, backlog refinement, and sprint review readiness (ensuring stories are “ready,” dependencies are surfaced, and scope is coherent)
- Coordinate cross-team dependencies (Product, DevOps, InfoSec, Data/Analytics, QA, Implementation, Support)
- Improve integration patterns and reusability: templates, playbooks, standardized workflows, reference architectures, and documentation
- Drive feedback loops from production: analyze incidents, integration failures, customer escalations, and operational pain points; prioritize systemic fixes over repeated one-offs
- Partner with engineering leadership to make pragmatic build-vs-buy decisions and minimize long-term maintenance cost
Requirements
- 4+ years of product management experience (technical product, platform product, or integration-heavy product experience strongly preferred)
- Demonstrated experience shipping products with meaningful technical depth (APIs, data platforms, workflow automation, integration middleware, or developer-facing capabilities)
- Track record of balancing customer urgency with long-term platform scalability
- Comfort working with technical artifacts such as: API docs/specs, data schemas, mapping files, logs, and dashboards
- Experience with API design and integrations: REST and/or GraphQL, webhooks, authentication/authorization (OAuth2/OIDC, API keys), versioning, rate limiting
- Healthcare technology experience preferred—you'll work with clinical data flows, payer authorization files, ADT feeds, and HIPAA-governed environments
- Familiarity with healthcare data exchange standards valuable: HL7 v2, FHIR, X12/EDI, SFTP-based file exchange
- Familiarity with automation approaches (e.g., RPA) is a plus
- Ability to reason about modern cloud-native systems: Docker/Kubernetes concepts, event-driven architecture (Kafka or similar), relational databases (PostgreSQL), observability (logs/metrics/tracing)
- Comfort using data to make decisions: basic SQL skills and/or experience
Benefits
- Competitive compensation & bonus plan commensurate with experience
- 401K
- Health, dental & disability insurance
- 10 paid holidays
- Robust time off policy
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
API designRESTGraphQLworkflow automationintegration middlewaredata schemasSQLDockerKubernetesevent-driven architecture
Soft Skills
product managementcustomer urgency balancingcross-team coordinationclear communicationagile executionfeedback analysisprioritizationproblem-solvingcollaborationleadership