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Alignment Health

TeleSales Retention Representative, CA Licensed

Alignment Health

Telesales Retention Representative responsible for generating leads and retaining members in health plans. Works remotely in California with a focus on customer service and outreach.

Posted 5/9/2026full-timeRemote • California • 🇺🇸 United StatesJunior💰 $44,790 - $67,185 per yearWebsite

About the role

Key responsibilities & impact
  • Generate leads to meet and exceed individual sales production of new enrollments
  • Handle inside/in-bound telephone inquiries
  • Conduct outbound calls relevant to enrollment/disenrollment
  • Submit daily activity production reports

Requirements

What you’ll need
  • Minimum 1 year customer service experience
  • Medicare Health Plan knowledge and/or health insurance background preferred
  • High School Diploma or GED
  • Must have active Health and Life license

Benefits

Comp & perks
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer servicesalescommunicationlead generationreporting
Certifications
Health and Life license