Broker Account Manager
Alignment Health
full-time
Posted on:
Location Type: Remote
Location: Texas • United States
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Salary
💰 $49,486 - $74,228 per year
About the role
- Increases sales and meet or exceed sales expectations through existing active relationships.
- Builds new selling relationships in existing markets and expansion markets to grow the broker sales channel.
- Manages provider relationships and assigns agents to partner with Medical Groups/IPA’s for growth.
- Oversees agent sales and product training including webinars for new agents, lock-in refresher trainings, and Open Enrollment recertification training.
- Assists with broker support channels including customer service calls and email inquiries.
- Oversees interactions with external agents including commissions, discrepancies, enrollment kit fulfillment, certification and contracting/appointment requirements.
- Ensures CMS compliance with all sales, enrollment processes and events.
- Oversees compliance at all times to include secret shopping and ride-alongs.
- Provides fair and objective documentation on corrective action plans and/or performance appraisals as directed by company policies and procedures.
- Provides effective and objective communication to keep managing relationships apprised of any updates and/or changes within department, CMS guidelines, company policies and procedures while keeping strong morale intact.
- Attends all mandatory management administrative, educational and/or training courses.
- Other duties as assigned.
Requirements
- Minimum of 2 years of general sales / marketing strategy experience.
- Medicare knowledge and/or health insurance background preferred.
- High School Diploma or GED; Bachelor's degree or four years additional experience in lieu of education preferred.
- None required life insurance license within respective selling state preferred.
- Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors; Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others.
- Strong knowledge and understanding of the CMS Marketing Guidelines.
- Must have reliable means of transportation to get to all sales activities and appointments.
- Extremely organized, detail driven and a self-starter.
- An innovator and effective leader with the ability to motivate direct team, community affiliates and provider relationships.
- Excellent public speaking and presentation skills.
- Ability to perform mathematical calculations and calculate simple statistics correctly.
- Ability to prioritize multiple tasks; advanced problem-solving; ability to use advanced reasoning to define problems, collect data, establish facts, draw valid conclusions, and design, implement and manage appropriate resolution.
Benefits
- Health insurance
- Paid time off
- Professional development opportunities
- Bonuses
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales strategybroker salesproduct trainingcustomer servicecompliance documentationmathematical calculationsproblem-solvingdata collectionperformance appraisalCMS compliance
Soft Skills
effective communicationrelationship managementleadershiporganizationdetail-orientedpublic speakingpresentation skillsinnovationmotivationcollaboration
Certifications
life insurance licenseBachelor's degreeHigh School DiplomaGED