Broker Account Manager

Alignment Health

Broker Account Manager responsible for sales growth in broker channel at Alignment Health while overseeing training and compliance tasks. Focused on serving seniors and improving health care access.

Posted 4/11/2026full-timeRemote • Texas • 🇺🇸 United StatesJuniorMid-Level💰 $49,486 - $74,228 per yearWebsite

About the role

Key responsibilities & impact

Increases sales and meet or exceed sales expectations through existing active relationships.
Builds new selling relationships in existing markets and expansion markets to grow the broker sales channel.
Manages provider relationships and assigns agents to partner with Medical Groups/IPA’s for growth.
Oversees agent sales and product training including webinars for new agents, lock-in refresher trainings, and Open Enrollment recertification training.
Assists with broker support channels including customer service calls and email inquiries.
Oversees interactions with external agents including commissions, discrepancies, enrollment kit fulfillment, certification and contracting/appointment requirements.
Ensures CMS compliance with all sales, enrollment processes and events.
Oversees compliance at all times to include secret shopping and ride-alongs.
Provides fair and objective documentation on corrective action plans and/or performance appraisals as directed by company policies and procedures.
Provides effective and objective communication to keep managing relationships apprised of any updates and/or changes within department, CMS guidelines, company policies and procedures while keeping strong morale intact.
Attends all mandatory management administrative, educational and/or training courses.
Other duties as assigned.

Requirements

What you’ll need

Minimum of 2 years of general sales / marketing strategy experience.
Medicare knowledge and/or health insurance background preferred.
High School Diploma or GED; Bachelor's degree or four years additional experience in lieu of education preferred.
None required life insurance license within respective selling state preferred.
Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors; Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others.
Strong knowledge and understanding of the CMS Marketing Guidelines.
Must have reliable means of transportation to get to all sales activities and appointments.
Extremely organized, detail driven and a self-starter.
An innovator and effective leader with the ability to motivate direct team, community affiliates and provider relationships.
Excellent public speaking and presentation skills.
Ability to perform mathematical calculations and calculate simple statistics correctly.
Ability to prioritize multiple tasks; advanced problem-solving; ability to use advanced reasoning to define problems, collect data, establish facts, draw valid conclusions, and design, implement and manage appropriate resolution.

Benefits

Comp & perks

Health insurance
Paid time off
Professional development opportunities
Bonuses

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales strategybroker salesproduct trainingcustomer servicecompliance documentationmathematical calculationsproblem-solvingdata collectionperformance appraisalCMS compliance

Soft Skills

effective communicationrelationship managementleadershiporganizationdetail-orientedpublic speakingpresentation skillsinnovationmotivationcollaboration

Certifications

life insurance licenseBachelor's degreeHigh School DiplomaGED