Alignment Health

Care Coordinator, Bilingual Spanish, Medical Assistant

Alignment Health

full-time

Posted on:

Location Type: Remote

Location: North Carolina • United States

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Salary

💰 $38,569 - $57,853 per year

Job Level

Junior

About the role

  • Manage (4) provider schedules ensuring that schedules are filled.
  • Prepare charts for upcoming home visit appointments.
  • Conduct outreach for scheduling, appointment confirmation calls.
  • Daily inbound / outbound call quota of minimum 60 - 80 calls / day.
  • Obtain medical records from provider offices, hospitals, and upload medical records to electronic medical records (EMR).
  • Submit referral authorizations to independent physician associations (IPA) / medical groups.
  • Coordinates lab orders and transportation for high-risk members.
  • Documentation via EMR for inbound / outbound calls.
  • Assist nurse practitioner (NP) team with visit preparation needs.
  • Direct inbound calls from members / family related to medication refills.

Requirements

  • Minimum 1 experience entering referrals and prior authorizations in a healthcare setting.
  • Minimum 2 years' healthcare experience.
  • High School Diploma or GED.
  • Completion of a Medical Assistant program from an accredited institution.
  • Knowledge of ICD9 and CPT codes.
  • Knowledge of managed care plans.
  • Strong computer skills.
  • Proficient in Microsoft Office Suite (Outlook, Excel, Word).
  • Able to type, minimum 35 words per minute (WPM).
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ICD9 codesCPT codesreferralsprior authorizationsmedical records managementschedulingdocumentationtyping (35 WPM)
Soft Skills
communicationorganizational skillsoutreachcustomer service
Certifications
High School DiplomaGEDMedical Assistant program completion