Client Services Coordinator

Alfred H Knight

Client Services Coordinator responsible for excellent customer service and handling client inquiries in Liverpool, UK. Working within a hybrid system to manage client relationships efficiently.

Posted 4/11/2026full-timeLiverpool • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

responsible for providing excellent customer service to our clients and overseas offices, verbally and electronically.
handle all client inquiries and communicate with clients in a professional, accurate, and efficient manner.

Requirements

What you’ll need

Good Client liaison skills, presenting a professional image and able to develop sound Client relationships.
Good interpersonal skills with the ability to communicate (verbally/written) and liaise professionally at all levels within and outside of the Company.
Team player with dignity and due respect for colleagues.
A good understanding of quality of service and appreciation of factors involved in delivering a quality service.
Excellent organisation with good attention to detail and accuracy.
A proactive approach working from own initiative.
IT Literate: Competent with Microsoft Office packages and confident in preparing management information and reports.
Administration experience is advantageous.
Ability to work under pressure and work to tight deadlines.
Required Qualifications GCSE grade A-C or equivalent in English Language, Maths, and Science.
Required Languages Spanish, Mandarin, and Russian advantageous.

Benefits

Comp & perks

pension
life assurance
employee assistance program

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Microsoft OfficeAdministration

Soft Skills

Client liaisonInterpersonal skillsCommunicationTeam playerAttention to detailProactive approachAbility to work under pressureAbility to meet deadlines

Certifications

GCSE grade A-C in English LanguageGCSE grade A-C in MathsGCSE grade A-C in Science