Client Services Coordinator
Alfred H Knight
full-time
Posted on:
Location Type: Hybrid
Location: Liverpool • United Kingdom
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About the role
- responsible for providing excellent customer service to our clients and overseas offices, verbally and electronically.
- handle all client inquiries and communicate with clients in a professional, accurate, and efficient manner.
Requirements
- Good Client liaison skills, presenting a professional image and able to develop sound Client relationships.
- Good interpersonal skills with the ability to communicate (verbally/written) and liaise professionally at all levels within and outside of the Company.
- Team player with dignity and due respect for colleagues.
- A good understanding of quality of service and appreciation of factors involved in delivering a quality service.
- Excellent organisation with good attention to detail and accuracy.
- A proactive approach working from own initiative.
- IT Literate: Competent with Microsoft Office packages and confident in preparing management information and reports.
- Administration experience is advantageous.
- Ability to work under pressure and work to tight deadlines.
- Required Qualifications GCSE grade A-C or equivalent in English Language, Maths, and Science.
- Required Languages Spanish, Mandarin, and Russian advantageous.
Benefits
- pension
- life assurance
- employee assistance program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Microsoft OfficeAdministration
Soft Skills
Client liaisonInterpersonal skillsCommunicationTeam playerAttention to detailProactive approachAbility to work under pressureAbility to meet deadlines
Certifications
GCSE grade A-C in English LanguageGCSE grade A-C in MathsGCSE grade A-C in Science