Insurance Claims Adjuster
Alexander Shunnarah Trial Attorneys
Cloud
Insurance Claims Adjuster
Alexander Shunnarah Trial Attorneys
full-time
Posted on:
Origin: • 🇺🇸 United States • Massachusetts
Visit company websiteSalary
💰 $70,000 - $80,000 per year
Job Level
JuniorMid-Level
Tech Stack
Cloud
About the role
- Support attorneys through all phases of pre-litigation and some litigation for personal-injury cases.
- Own the docket: Handle a full slate of pre-litigation injury files—plus the early stages of litigation—taking each case from intake through signed release with minimal attorney touchpoints.
- Drive negotiations: Analyze coverage, build demands, and negotiate directly with adjusters to hit or beat firm-set settlement and cycle-time targets.
- Guide the client experience: Serve as the primary contact for clients and medical providers, giving timely updates, gathering records, and coaching clients on treatment and recovery milestones.
- Control the paperwork: Order, audit, and summarize medical bills and liens, track all deadlines, and maintain immaculate digital files in Filevine (or similar) so attorneys can drop in and see instant status.
- Clear the finish line: Finalize lien resolutions, draft closing statements, and coordinate disbursements to wrap cases cleanly and keep referrals flowing.
Requirements
- At least two years of bodily-injury insurance claims–adjusting experience handling full liability evaluation and settlement authority of fifty thousand dollars or more
- Or at least five years of plaintiff-side personal-injury case management in a high-volume firm where you personally negotiated settlements with insurance agents.
- Currently located in the state of Massachusetts.
- Demonstrated record of independently moving a docket of sixty or more pre-litigation injury files from intake through signed release, including demand drafting, policy limits analysis, lien resolution, and final disbursement.
- Solid grasp of medical terminology and the ability to read, summarize, and value treatment records and bills without attorney guidance.
- Proven negotiation results that meet or exceed firm-set settlement targets and cycle-time expectations.
- Working knowledge of state-specific personal-injury statutes, comparative-fault rules, lien subrogation, and coverage triggers.
- Proficiency in Microsoft 365 plus at least one cloud case-management platform such as Filevine, Litify, or Clio, including custom-report generation.
- Exceptional client-facing communication skills and the confidence to coordinate directly with adjusters, providers, and opposing counsel.
- Bachelor’s degree, paralegal certificate, claims-adjuster license, or any combination that shows formal training in claims, law, or healthcare documentation.
- Availability to be in office most days during onboarding, then operate with minimal supervision while meeting/exceeding weekly productivity metrics agreed upon with the managing attorney.
