Group Supplier Warranty Manager
Alexander Dennis
full-time
Posted on:
Location Type: Hybrid
Location: Farnborough • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
ERP
About the role
- Lead the investigation, validation, and resolution of supplier warranty claims for components used in ADL vehicles
- Manage the full warranty claim lifecycle
- Coordinate root cause analysis
- Ensure timely corrective actions
- Collaborate with supplier quality teams
- Integrate warranty data into supplier scorecards
- Support audits to reduce failures
- Quantify financial impacts
- Negotiate cost recovery
- Provide insights to improve product robustness and supplier performance
Requirements
- 5+ years in supplier quality, warranty management, or automotive manufacturing roles
- Strong knowledge of automotive quality tools and standards (8D, FMEA, PPAP, IATF 16949)
- Experience with ERP systems (Syspro preferred)
- Familiarity with telematics and data-driven warranty analysis is desirable
- HNC/HND in Engineering, Automotive Technology, or Supply Chain (bonus)
- Six Sigma or Lean certification (bonus)
- Applied understanding of AIAG CQI-14 (bonus)
- Experience in commercial vehicle or bus manufacturing (bonus)
Benefits
- Competitive salary
- Pension
- Wellbeing support
- Cycle to work scheme
- Enhanced maternity and paternity benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
supplier warranty claimsroot cause analysisautomotive quality tools8DFMEAPPAPIATF 16949data-driven warranty analysisfinancial impact quantificationcost recovery negotiation
Soft skills
collaborationproblem-solvingcommunicationleadershiporganizational skills
Certifications
Six SigmaLeanHNCHND