Quality Customer Support – Week-end Shift

Alcachofa de Canarias SL

Customer Support Operator ensuring safe platform content compliance. Working remotely in a flexible setup, focused on user experience in the adult sector.

Posted 6/4/2026contractRemote • 🇦🇱 AlbaniaMid-LevelSenior💰 $300 - $335 per monthWebsite

About the role

Key responsibilities & impact

Monitor and moderate ads to ensure compliance with our guidelines
Identify and remove spam or inappropriate content
Perform content checks using internal tools (no phone or live chat involved)
Ensure a smooth and clean user experience across our platform
Report to your manager during daily remote check-ins

Requirements

What you’ll need

Strong attention to detail and consistency in following rules
Good familiarity with back-office tools and digital environments
Proficiency in English and Italian (written and spoken)
Bonus Spanish or Portuguese (written and spoken)
Ability to work independently and meet daily quality standards
Availability to work 2 days per week, 8 hours per day, during the assigned Sun-Sat Shift: Albania/Italy time — 07:00–15:00 CEST (UTC+2)

Benefits

Comp & perks

Fixed monthly salary of $335 + $65 bonus
Ongoing and stable collaboration
Flexible remote work with clear responsibilities
Minimum commitment: 6 months
Training provided (4 days) before starting live operations
Supportive team and structured daily workflow

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

attention to detailconsistencyindependenceability to meet quality standards