Medical Scheduler – Urology Surgery

Albany Medical Center

Medical Scheduler managing patient check-ins and handling insurance updates at Albany Medical Center. Utilizing electronic records and providing support for diverse patient population.

Posted 7/24/2026full-timeAlbany • New York • 🇺🇸 United StatesJuniorMid-Level💰 $46,215 - $60,080 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in patient registration processes, electronic health record management, and effective communication with diverse patient populations. Exhibits strong customer service skills, time management, and problem-solving abilities in a high-volume medical office environment.

Highest-signal resume keywords

Electronic Health Record ManagementCustomer Service SkillsTime ManagementMulti-TaskingProblem Solving

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Patient RegistrationInsurance Information UpdateAppointment SchedulingElectronic Medical Record UtilizationData Entry

Soft Skills

Excellent CommunicationTeamworkGood Judgement

Tools & Technologies

Microsoft OfficeElectronic Health Record Software

Industry Keywords

Patient Check-InMedical PracticePatient Co-Pay CollectionState and Government AgenciesPatient Consent

About the role

Key responsibilities & impact

Assist all patients that report to the front check in desk
Greet patients in a prompt, courteous and professional manner
Interact with a diverse patient population
Utilize the electronic medical record to maintain patient records via registration process and scan functionality
Update insurance information, attend appointment, collect patient co-pays, and other duties as assigned at the time of patient check in for scheduled appointments
Be knowledgeable with state and government agencies to provide proper consents for patients who are wards of the state; work with facilities to obtain proper consents from patient proxies
Schedule follow up appointments and referral as needed when patients check out
Communicate professionally and timely with all parties, including providers, patients, clinical care team, and insurance company

Requirements

What you’ll need

High school diploma or equivalent required
Preferred 2-3 years office experience or one year of related experience in a medical practice
Using an electronic health record and Microsoft Office a plus
Excellent customer service skills
Ability to multi-task and high patient volume unit
Ability to learn and utilize resources
Strong time management skills
Ability to review information and draw appropriate conclusions
Good judgement and ability to problem solve; escalate issues as needed
Strong team orient work ethic

Benefits

Comp & perks

Excellent health care coverage with no copay at Albany Medical Center providers
A wide array of services and programs to support emotional, physical, and mental wellbeing