Practice Manager

Albany Medical Center

Practice Manager overseeing a variety of business-related functions in a medical office. Responsible for staff management, operations, financial oversight, and ensuring quality patient care.

Posted 7/18/2026full-timeLatham • New York • 🇺🇸 United StatesMid-LevelSenior💰 $70,068 - $108,605 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong management capabilities in a medical office setting, with expertise in budget development, staff supervision, and compliance with regulatory standards. Proficient in financial analysis, patient relations, and fostering a collaborative work environment.

Highest-signal resume keywords

Management SkillsBudget DevelopmentPatient RelationsHIPAA ComplianceAnalytical Financial Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Budget AnalysisMedical RecordkeepingSpreadsheet SoftwareWord-Processing SoftwarePayroll ManagementAccounts PayableQuality Management PrinciplesPerformance MonitoringStaff SchedulingVendor Negotiation

Soft Skills

Verbal CommunicationWritten CommunicationInterpersonal SkillsEmotional IntelligenceProblem Solving

Tools & Technologies

Microsoft SuiteWorkday

Industry Keywords

Clinical SettingPatient ConfidentialityThe Joint Commission ComplianceStaff DevelopmentEmployee Performance Review

Tech Stack

Tools & technologies

Swift

About the role

Key responsibilities & impact

Provides overall administrative management of a variety of business-related functions, strategic planning, budget development and cost center management under the direction of the Practice Administrator
Provides hands-on leadership for all aspects of patient relations, staffing, marketing, insurance, and financial activities to ensure their successful management
Works closely with the Practice Administrator, Nurse Supervisor, Department Chair, and the Division Heads to establish and maintain an efficient, cohesive and productive work team within the entire department and to help the practice achieve the institutional mission of high quality provision of care for patients
Directly supervises all administrative staff, and clinical staff (in absence of Nurse)
Acts as an information resource for administrative questions in close cooperation with Administrator
Maintains effective communication with staff in all levels in a timely and effective manner
Monitors all time performance and pay practices and systems for effectiveness and cost containment
Regularly review and make recommendations to Administrator for updated employee job descriptions and (re)allocation of job duties
Ensure all policies and procedures of the institution are followed operationally
Monitor and notify credentialed staff when licenses/credentials are up for renewal
Develop and maintain employee’s annual goals, and coach, mentor and encourage employee achievement of those goals
Prepare annual performance review for any direct reports; review and collaborate other APR’s as requested by management
Develop staff incentive programs to maintain and/or increase staff morale and reduce turnover
Handle any employee issues or grievances
Manage payroll and benefits for staff
Prepare bi-weekly payroll
Complete all new hire and termination processes timely via Workday
Monitor and intercede with any issues regarding the staff schedule for all departments and sites and authorizes and denies overtime when necessary
Coordinate, facilitate and document staff meetings and ensure institutional and departmental information and initiatives are shared consistently and effectively
Monitors staff for compliance
Acts as a resource to Practice Coordinators within the Faculty Practice, by providing mentorship and guidance to foster their growth and development
Assists Administrator as requested during budget preparation and manages the overall operating budget for the Department
Investigates discrepancies and significant changes in monthly income and expenses; reports discrepancies to the Administrator
Monitors staff performance through consistent measurement. Recommends opportunity for improvement, initiates training and/or corrective actions, focused on the importance of maximizing results
Ensures proper invoicing and tracking of receivables and payments to vendors
Responsible for Accounts Payable and accurate record keeping of expenses
Maintain excellent communication on billing matters between the department and billing departments
Assess the needs in collaboration with staff for annual expenses. Evaluates and negotiates with vendors in conjunction with the Administrator to procure capital equipment, processes purchase orders and coordinates installation and operation
Audit performance of sites for compliance with standards, policies and procedures
Ensure completion of regular tracking reports and tasks through completion, management or delegation, reporting anomalies to Administrator timely
Ensure compliance with all The Joint Commission non-clinical and any other governing regulatory authority
Serves as a resource for facilities management for the practice including any repairs, service contracts for equipment and the inventory of all capital equipment and audits for completion
Maintains optimal physical environment for the Department and reports any unsafe conditions, inoperative equipment or other adverse conditions to Administrator
Assists Practice Administrator in development and evaluation of departmental policies and procedures
Assists Practice Administrator in Practice-wide special projects
Prepares staff to respond effectively to both internal and external company issues
Uses discretion at all times to ensure patient confidentiality
Provide administrative support to Faculty, APP’s, and Administrator

Requirements

What you’ll need

Bachelor’s degree is required, Masters degree preferred
Proven management skills with a minimum of three to five years of experience working in a management capacity in a medical office or clinical setting
Must project a professional image, set an example of excellence and earn the confidence of others
Must have pristine verbal and written communication skills and have experience in and a desire to deal professionally with the public
Exceptional interpersonal and relationship-building skills are required
Must possess a high level of critical and ethical thinking/behavior and be able to deal with difficult situations with a high level of emotional intelligence
Understand principals of quality management and be able to lead and facilitate groups of individuals that emphasizes quality, continuous improvement, and high performance
Strong confidentiality skills, and have the ability to quickly earn the confidence of others
Must always maintain a “patient comes first” attitude
Self-motivation, swift learning ability and a “can-do,” optimistic attitude is imperative
An excellent working knowledge of personal computers, word-processing and spreadsheet software (such as the Microsoft Suite) is required as well as excellent keyboarding skills
Experience with medical recordkeeping and billing system is strongly preferred
Must have analytical financial skills, be able to prepare spreadsheets, analyze budgets and interpret information and data
Ability to be a proactive and effective problem solver
Must be HIPAA compliant at all times
Must be willing to complete Albany Med Management Development Programs and any other committee or meeting responsibility as assigned

Benefits

Comp & perks

Excellent health care coverage with no copay at Albany Medical Center providers
A wide array of services and programs to support emotional, physical, and mental wellbeing