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About the role
Key responsibilities & impact- Lead the development of service plans per country/region in collaboration with the Sales Manager Nordics and Key Account Managers
- Drive the implementation of service offerings across customers, networks, chains, and distributors
- Gather and analyze customer needs in close cooperation with the Sales & Marketing organization
- Actively participate in key phases of the sales process for prospects
- Travel regularly within the Nordic region
- Build and maintain strong relationships with key stakeholders and local market networks
- Use CRM and other reporting tools to maintain accurate, complete, and up-to-date customer data
- Deliver periodic progress reports, proactively share market trends
Requirements
What you’ll need- Work experience – Collision repair and/or automotive industry experience is highly preferred
- Experience from B2B environments such as paints & coatings industry
- Customer/segment profiling and a minimum of +9 years of experience in technical services and support
- Strong ability to understand and interpret KPIs and key business metrics
- Problem solving and stakeholder management with the ability to drive and implement change with customers
- A degree in Business Administration, Economics or a related field is considered a merit
- Speak a Scandinavian language, Swedish is considered a merit.
Benefits
Comp & perks- Collective agreement with competitive terms and conditions
- Wellness allowance to support your health and well-being
- Employee discount in all Nordsjö stores
- Subsidized lunch benefit through Edenred
- Working time reduction (ATK), providing additional paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer needs analysisservice plan developmentB2B sales experiencetechnical servicesKPI interpretationstakeholder managementchange implementationreporting tools usagemarket trend analysis
Soft Skills
relationship buildingproblem solvingcommunicationcollaborationorganizational skills
