Senior Product Success Manager, Strategy & Operations

Airwallex

Product Success Senior Manager deploying AI financial agents for Airwallex, a global payments and financial platform. Configuring accounting automation, accelerating customer onboarding, and driving adoption with Product and Engineering.

Posted 8/5/2026full-timeSan Francisco • California • 🇺🇸 United StatesSenior💰 $180,000 - $270,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in deploying and configuring AI financial agents while translating complex accounting policies into automated logic. Strong background in accounting and finance, with a focus on customer success and managing complex stakeholder environments.

Highest-signal resume keywords

Accounting BackgroundRevenue RecognitionASC 606Customer SuccessCPA License

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

AI System ConfigurationAutomated Logic TranslationOnboarding Framework DevelopmentData Pipeline TestingAnalytics Platform Navigation

Soft Skills

Exceptional Organizational SkillsStakeholder ManagementCustomer Advocacy

Tools & Technologies

Modern ERP Systems

Certifications & Qualifications

CPA License

Industry Keywords

Financial AgentsEvidence-Based OnboardingPlatform AdoptionBig Four ExperienceRevenue Management

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Deploy and configure AI financial agents for customers
Translate complex accounting policies, including ASC 606, into automated logic
Configure, test, and tune AI agents and account structures against customer business rules and data pipelines
Run evidence-based onboarding tests to identify customer friction points
Build scalable, repeatable onboarding frameworks to accelerate time to value
Advocate for customers internally and collaborate with Product and Engineering on product workflows
Track usage, proactively mitigate risks, identify expansion triggers, and drive long-term platform adoption
Partner with founders, accountants, and mid-market Controllers
Contribute to the deployment playbook for an AI-native accounting platform

Requirements

What you’ll need

Strong background in accounting or finance
Solid grasp of revenue recognition, including ASC 606
Understanding of modern ERP systems
Experience or strong desire to work directly with customers
Experience in customer success, implementations, technical account management, or product operations using an accounting background
Exceptional organizational skills
Proven track record managing complex stakeholder environments and meeting aggressive delivery deadlines
Ability to prompt, configure, and optimize autonomous AI systems for complex financial rules
CPA license, preferred
Heavy auditing experience, such as Big Four experience, or experience managing revenue and accounting, preferred
Ability to independently navigate analytics platforms and interpret platform health, onboarding data, and user behavior, preferred

Benefits

Comp & perks

Equity
Bonus
Medical insurance
Dental insurance
Vision insurance
401(k) plan
Short-term disability
Long-term disability
Basic life insurance
Well-being benefits
20 paid days of vacation for US-based employees
12 paid days of company holidays for US-based employees
Statutory minimum paid annual leave and public holidays