Senior Product Manager, Identity & Authentication

Airwallex

Senior Product Manager overseeing core identity and user security journeys for fintech solutions. Collaborating across teams to enhance customer experience and security at Airwallex.

Posted 8/3/2026full-timeSan Francisco • California • 🇺🇸 United StatesSenior💰 $160,000 - $230,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in defining product strategy and roadmap for identity and user security journeys, with a focus on compliance, risk controls, and customer experience. Proficient in managing complex, scalable B2B products in regulated environments, utilizing technical fluency to collaborate effectively with engineering teams.

Highest-signal resume keywords

Product Strategy DevelopmentUser Authentication ManagementRegulated Environment ExperienceSQL Analysis and DashboardingScalable Platform Ownership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product Metrics DefinitionIdentity VerificationAccount RecoveryFraud PreventionData Pipeline Management

Soft Skills

Customer Experience ImprovementTrust BuildingCross-Functional Collaboration

Tools & Technologies

APIsSaaSPayments Infrastructure

Industry Keywords

FintechBankingSecurityCompliance Requirements

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Own and evolve core identity and user security journeys across onboarding, identity verification, user authentication, account recovery, authorization, and customer/security notifications.
Define the product strategy and roadmap for how Airwallex verifies users, grants access, protects accounts, and communicates with customers during high-trust moments.
Improve customer experience while strengthening trust and risk controls, balancing onboarding conversion, account security, fraud prevention, compliance requirements, and operational efficiency.
Design scalable identity, access, and recovery capabilities that work across different customer types, business structures, regions, products, and regulatory requirements.
Shape Airwallex’s customer notification strategy across the entire user lifecycle, including when to notify, what channel to use, how to drive action, and how to manage growth, trust, fatigue, deliverability, cost, and abuse.

Requirements

What you’ll need

6+ years of experience owning complex, scalable platform/B2B products (SaaS, payments, infra) from discovery to rollout
Proven technical fluency to debate architecture, APIs, and data pipelines with engineering.
Strong track record in regulated, policy-heavy environments (fintech, banking, security)
Expert at defining product metrics, running self-serve analyses (SQL/dashboards)

Benefits

Comp & perks

Medical, dental, and vision insurance
401(k) plan
Short-term and long-term disability
Basic life insurance
Well-being benefits
20 paid days of vacation
12 paid days of company holidays