Implementation Manager – Spend

Airwallex

Implementation Manager responsible for managing Spend and corporate card implementations at Airwallex, involving cross-functional collaboration and customer engagement for successful rollout across EMEA.

Posted 5/12/2026full-timeAmsterdam • 🇳🇱 NetherlandsMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

ERPOracle

About the role

Key responsibilities & impact

Own the end‑to‑end delivery of complex Spend and corporate card implementations.
Turn agreed business requirements and solution designs into actionable implementation plans.
Orchestrate cross‑functional teams and external stakeholders to deliver on time, on scope, and to a high quality bar.
Act as a trusted technical advisor on high-value implementations and expansions.
Partner with activation/onboarding and account management teams.
Work hands-on with customers to troubleshoot integration hurdles.
Create and maintain internal documentation and playbooks.

Requirements

What you’ll need

Bachelor’s degree in a related field (e.g. Business, Finance, Engineering, Information Systems) or equivalent practical experience.
5+ years of experience in implementation, onboarding, customer success, or project/program management, managing complex, multi‑stakeholder technology or financial services implementations.
4+ years of client‑facing delivery or professional services experience in a high‑paced environment (e.g. SaaS, fintech, consulting, systems integration, enterprise implementation).
Proven track record of successfully delivering cross‑functional projects with stakeholders from diverse backgrounds and job functions, including C‑level executives, technical teams, and operations.
Exceptional written and verbal communication and presentation skills, including the ability to lead steering meetings, write clear status updates, and influence decisions without direct authority.
Experience delivering ERP, accounting system, or expense platforms (e.g. Netsuite, SAP, Oracle, Xero) implementations and the associated data flows (GL, cost centres, entities, card feeds).

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

implementationonboardingcustomer successproject managementprogram managementERP implementationaccounting system implementationexpense platform implementationdata flowsintegration troubleshooting

Soft Skills

communication skillspresentation skillsleadershipinfluencing decisionscross-functional collaborationstakeholder managementproblem-solvingdocumentationteam orchestrationtrusted advisor