Associate, Credit Risk Operations

Airwallex

Conduct credit risk reviews of clients in a team environment at Airwallex. Focus on monitoring clientele and written-off portfolio management with collaboration across various departments.

Posted 4/29/2026full-timeSan Francisco • California • 🇺🇸 United StatesJuniorMid-Level💰 $130,000 - $160,000 per yearWebsite

Tech Stack

Tools & technologies

SQLSwift

About the role

Key responsibilities & impact

Assess clients’ credibility in both onboarding and monitoring workflows, by verifying and analyzing business information and financial statements.
Manage written-off portfolio to meet individual and team performance targets, through contacting clients to negotiate payment arrangements that will ensure maximum recovery and reduce credit loss.
Research account histories and provide tailored recommendations that mitigate Airwallex’s risk and recommend appropriate remedial actions.
Deliver insights to support key business decisions ranging from onboarding strategies to monitoring and collection workflows.
Proactively identifies issues, irregularities and emerging risks, takes swift action to resolve or timely escalate if necessary
Provide feedback on data, tools, 3rd party vendors etc. for continuous operations efficiency improvement, along with on-going enhancements of policies and procedures.

Requirements

What you’ll need

5 years of relevant experience with knowledge of bad debt collections, credit underwriting and financial statement analysis
Effective communication skills; attention to detail
Be a team player, with strong interpersonal and communication skills, both written and verbal
Be highly curious and thoughtful - a proactive self-starter with a sense of urgency and bias for action, under a fast-paced environment
Be comfortable with complex data and analytics to draw meaningful insights. SQL is preferred for this role
Knowledge of credit card industry is preferred

Benefits

Comp & perks

medical, dental, and vision insurance
a 401(k) plan
short-term and long-term disability
basic life insurance
well-being benefits
20 paid days of vacation
12 paid days of company holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

financial statement analysisbad debt collectionscredit underwritingdata analysisSQL

Soft Skills

effective communicationattention to detailteam playerinterpersonal skillsproactive self-startersense of urgencybias for action