Delivery Manager – Payments Software
Airwallex
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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About the role
- Take agreed business requirements and solution proposals and translate them into comprehensive project delivery plans, operating rhythms, and execution strategies for end‑to‑end partner integrations (from scoping through full launch).
- Own overall project management for client product integrations, including internal and external communication, risk and dependency management, and day‑to‑day orchestration of workstreams across onboarding, configuration, testing/certification, and pilot/launch.
- Lead the delivery of partner projects in close collaboration with integration engineers and other technical stakeholders, ensuring functional flows, architecture, and timelines are clearly understood and adhered to.
- Drive a core project team across all phases of the sales and delivery lifecycle: pre‑delivery with commercial/sales managers and solution architects, delivery with solution engineers, and post‑delivery with technical account managers and support/operations teams.
- Coordinate cross‑functional approvals and inputs from internal stakeholders (e.g., legal, compliance, privacy, risk, operations, finance, product) to secure timely sign‑off on proposed solution designs and integration approaches.
- Partner with internal product and engineering teams to prioritise solution requirements needed for a given integration, balancing roadmap constraints with committed client timelines and escalating trade‑offs where required.
- Collaborate with internal PMO or program functions to align partner‑specific delivery milestones with broader product roadmaps and operational readiness plans.
- Apply professional services methodologies and disciplined project management practices (governance, RAID logs, KPIs, status reporting) to manage complex, multi‑workstream efforts spanning multiple regions and stakeholder groups.
- Track and communicate clear metrics across your portfolio (e.g., time‑to‑go‑live, adherence to plan, quality of launch) and lead structured post‑launch reviews to drive continuous improvement of our integration playbooks.
Requirements
- Bachelor’s degree in a related field.
- 5+ years of experience in Product Delivery Management or Project Management, managing complex, multi‑stakeholder technology or financial services implementations.
- 5+ years of professional services or client‑facing delivery experience in a high‑paced environment (e.g., consulting, systems integration, or enterprise implementation).
- Demonstrated experience with global payment products or technology‑led business solutions, and the ability to translate product capabilities into practical integration plans for partners.
- Proven track record of successfully delivering cross‑functional projects with stakeholders from diverse backgrounds and job functions, including C‑level executives, technical teams, and operations.
- Exceptional written and verbal communication and presentation skills, including the ability to lead steering meetings, write clear status updates, and influence decisions without direct authority.
Benefits
- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementproduct delivery managementprofessional services methodologiesgovernanceRAID logsKPIsstatus reportingintegration planningrisk managementdependency management
Soft Skills
communication skillspresentation skillscollaborationleadershipinfluencingproblem-solvingorganizational skillsstakeholder managementcross-functional teamworkcontinuous improvement
Certifications
Bachelor's degree