Airwallex

People Operations and Workplace Experience Specialist

Airwallex

full-time

Posted on:

Origin:  • 🇺🇸 United States • New York

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Salary

💰 $34 - $43 per hour

Job Level

Junior

About the role

  • Serve as the primary contact for HR inquiries, managing the ticketing system with timely, clear responses, and escalating complex issues to appropriate parties
  • Manage the onboarding and offboarding processes end-to-end
  • Maintain accurate and confidential HRIS/payroll data, personnel files, run regular audits, and process data/process changes
  • Support critical HR processes including benefits administration, leave of absence (LOA) management, background checks, and required compliance training/attestations
  • Assist with payroll processing by auditing inputs, reconciling discrepancies, and managing data changes
  • Coordinate US immigration and mobility cases with external counsel, tracking timelines and required documentation
  • Oversee daily office operations for NYC including inventory management (snacks, supplies), office cleanliness, security protocols (access), and equipment maintenance
  • Manage front desk responsibilities such as greeting visitors, handling deliveries, and coordinating with building management and vendors for repairs and services
  • Support employee engagement by assisting the Culture Committee with the coordination and execution of various events and programming
  • Provide general logistical and administrative support to the Workplace Experience Partner
  • Required to be in-office Monday through Thursday; full-time hourly non-exempt position

Requirements

  • 1 year as an HR professional in a high-growth startup
  • Problem-solver with a clear bias to action, scrappy, resourceful, and outcome-driven
  • Have a passion for culture and team building; excited to be a culture champion
  • Strong sense of urgency with consistent delivery in a fast-paced setting
  • Ability to handle sensitive and confidential information professionally
  • Ability to balance many tasks at once and tackle them efficiently in an organized fashion
  • High attention to detail and organizational abilities
  • Proficiency with a startup tech stack – Slack, Zoom, Lattice, Atlassian (Jira/Confluence), Google suite, Microsoft suite (preferred)
  • Familiarity with various HRIS, EOR, PEO or payroll platforms (BambooHR, Sequoia, Papaya, Deel, etc.) (preferred)
  • Legally authorized to work in the United States (application asks for work authorization)
  • Ability to work in-office Monday through Thursday in New York City
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