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About the role
Key responsibilities & impact- Define and own the enterprise AI vision, strategy, and multi-year roadmap
- Identify and prioritise high-value AI use cases across functions - balancing impact, feasibility, and speed
- Establish the AI operating model: governance, frameworks, tooling, and ways of working
- Monitor AI trends and emerging technologies to keep Airtasker ahead of the curve
- Lead end-to-end delivery of AI initiatives - from ideation through to implementation and optimisation
- Define and track success metrics: ROI, productivity gains, and cost efficiencies
- Build and scale a high-performing AI transformation function
- Partner with the CEO, CTO, and ELT to align priorities and secure investment
- Build credibility and trust with both executive and technical audiences
- Work cross-functionally across Product, Engineering, Data, People, Finance, and Operations
- Embed AI solutions into day-to-day workflows - not just deploy them
- Lead organisation-wide change management, capability uplift, and behavioural transformation
- Drive genuine adoption by bringing people on the journey, not just communicating at them
Requirements
What you’ll need- Defining or significantly contributing to an enterprise AI or transformation strategy
- Influencing and securing buy-in at CEO and executive level
- Leading large-scale programs end-to-end - not just contributing to them
- Driving adoption and behaviour change, not just delivering change
- Prioritising initiatives based on commercial value, not technical interest alone
- Operating in ambiguous, fast-paced environments where the playbook doesn't exist yet
Benefits
Comp & perks- Hybrid working - when it comes to working, there’s no “one size fits all” approach, with Airtasker you choose the environment that helps you do your best work.
- Airtime - welcome to no Slack and meeting-free Fridays! Airtime is designed so we regularly have dedicated focus time for work and personal growth.
- Recharge days - each quarter we have a company-wide Recharge Day, equivalent to 4 additional days of leave per year. It’s a day for everyone when the world can wait and self-care takes centre stage.
- Wellbeing support - our Employee Assistance Program provides confidential access for our people to GPs, dieticians, counselling and mental health specialists, providing essential support whenever needed.
- Airpowerment Fund - we provide a $200 allowance to spend on anything that supports your health & wellbeing.
- Airtasker credits - it’s a great feeling to get things done. Even greater when you get $1000 worth of credits every year to help you check off your to-do list and connect with our community of Taskers.
- Fair and equitable pay - this is a core commitment to our people. Every year we review industry data to ensure our compensation framework supports everyone to be recognised for the full value of their skills.
- Tenure leave - To celebrate our people’s commitment to Airtasker, we offer tenure leave starting from your 3rd anniversary with the company. This begins with 3 extra days of leave per year, gradually increasing to a maximum of 5 days per year.
- DAREtasker - join our Diversity, Equity and Inclusion committee! Every month we meet to create meaningful and impactful programs of work that embrace belonging at Airtasker.
- Celebration swap - not everyone celebrates the same things. That’s why, at Airtasker, you can swap national, state or territory public holidays for the ones that matter to you.
- Learning and development - learning at Airtasker is on the job, guided by managers, enhanced by peers and led by ourselves. We deliver learning programs and budget allowances to invest in your growth.
- 360 performance reviews - feedback is a gift. Every year we run 360 reviews across the business to recognise achievements and promote personal growth.
- Volunteer leave - Our team members can take a day each year to lend a helping hand and support a cause they are passionate about.
- Awards - and the winners are… our go-getters! Whether it’s our peer-nominated quarterly Values Awards or our periodic Go-Getter Spirit Award, we love celebrating our people and spreading good energy.
- Vibe committee - good vibes only! Our Vibe Committee delivers events that hit the sweet spot of bringing us all together to enjoy each other’s company whether you’re local or remote.
- Birthday leave - All of our people get an extra day of leave during their birthday week to take time away from work to celebrate.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AI strategyAI operating modelsuccess metricsROIproductivity gainscost efficienciesAI transformationchange managementbehavioural transformationAI use cases
Soft Skills
influencingsecuring buy-inleadershipcross-functional collaborationcredibilitytrust buildingcommunicationadaptabilitystrategic thinkingpeople engagement