Identity Services Business Analyst

Airitos, LLC

Contract Business Analyst for identity and authentication programs in a large enterprise environment. Responsible for gathering requirements and translating to engineering specifications.

Posted 7/8/2026contractRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Elicit, document, and manage business and functional requirements for authentication and identity workflows including login, multi-factor authentication, account recovery, and credential consolidation
Analyze and map current-state identity journeys, documenting pain points, embedded business logic, and integration dependencies
Translate requirements into user stories, process flows, and functional specifications consumable by engineering and architecture teams
Partner with identity architects, UI developers, and security engineers to validate that solutions meet business and compliance requirements
Support the design and documentation of the identity Abstraction Layer, ensuring application team requirements are captured and reflected in the vendor-agnostic integration model
Facilitate working sessions and workshops with business and technology stakeholders to surface requirements and drive alignment
Maintain a requirements traceability matrix and ensure requirements are tracked through delivery
Identify gaps, risks, and dependencies across workstreams and escalate appropriately
Produce clear, well-organized documentation including BRDs, user stories, process maps, and meeting summaries

Requirements

What you’ll need

4+ years of experience as a Business Analyst on technology programs
Experience supporting identity, authentication, or access management initiatives -- including familiarity with concepts such as SSO, MFA, OAuth 2.0, OIDC, or federation
Demonstrated ability to gather and document requirements in complex, multi-stakeholder environments
Proficiency in producing business requirements documents, user stories, process flows, and functional specifications
Strong facilitation and communication skills -- able to work across business, security, and engineering audiences
Experience working within large, complex enterprise environments; exposure to regulated industries (financial services, healthcare, government) is a plus
Familiarity with Agile or hybrid delivery methodologies
Experience on programs involving identity platform modernization, migration, or consolidation
Familiarity with identity vendors such as Ping Identity, Transmit Security, Okta, ForgeRock, or similar
Exposure to credential consolidation or single sign-on programs spanning multiple products or business lines
Experience supporting mobile authentication or SDK integration programs
Prior work in financial services, online banking, or other high-stakes consumer-facing digital products is a plus
CBAP, PMI-PBA, or equivalent BA certification is a plus.

Benefits

Comp & perks

Must be based in the United States and authorized to work without sponsorship.
Must be able to pass a background check.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Requirements ElicitationUser Story DevelopmentProcess Flow DocumentationFunctional Specification CreationIdentity Journey MappingMulti-Factor Authentication (MFA)Single Sign-On (SSO)OAuth 2.0OpenID Connect (OIDC)Credential Consolidation

Soft Skills

Strong Communication SkillsFacilitation Skills

Certifications

CBAPPMI-PBA