Insurance Policy Member Maintenance Specialist
AIA
full-time
Posted on:
Location Type: Office
Location: Cyberjaya • Malaysia
Visit company websiteExplore more
About the role
- Process member enrolment for customized policies
- Handle email correspondence within timelines
- Ensure meeting quality and turnaround time benchmarks
- Review procedures to enhance controls and efficiency
- Perform other duties as assigned periodically
Requirements
- Process new business, renewals, and change requests
- Core responsibility for member enrolment and termination
- Handle email correspondence with HK processing team
- Ensure personal quality and productivity benchmarks
- Assist in reviewing documents and procedures for efficiency
- Identify errors and provide corrective measures
- Perform ad hoc tasks as assigned
Benefits
- Healthier, Longer, Better Lives culture
- Opportunities to learn and grow in career
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
member enrolmentpolicy processingdocument reviewerror identificationcorrective measures
Soft Skills
email correspondencequality assuranceproductivity managementefficiency enhancementtime management