AGILITA

SAP Support Consultant – Logistics

AGILITA

full-time

Posted on:

Location Type: Hybrid

Location: Berlin • Germany

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Job Level

Junior

Tech Stack

Cloud

About the role

  • Your task is to ensure stable and efficient SAP logistics processes
  • Resolve incidents sustainably and reliably support our customers in their day-to-day operations
  • Act as the primary point of contact for our customers for SAP application support with a logistics focus
  • Receive, analyze and handle support requests and incident reports via the ticketing tool
  • Ensure stable and high-quality operational SAP support in customers' daily business
  • Analyze incidents, change requests and error reports in logistics processes
  • Reproduce, analyze and permanently resolve errors on customer systems
  • Work closely and coordinate with internal specialists and SAP on more complex issues
  • Provide clear documentation of solutions, workarounds, known errors and process documentation
  • Provide backup support and assistance for adjacent SAP modules within the support team

Requirements

  • Degree in (business) computer science, business administration, logistics or a comparable qualification with a strong process understanding
  • Several years of experience in SAP logistics, ideally focused on SAP S/4HANA or S/4HANA Cloud
  • Very good knowledge of logistics end-to-end processes including customizing in modules SD, MM, LE as well as adjacent modules such as PP, FI and CO
  • Experience in SAP application support and working with ticketing tools
  • Analytical, solution-oriented and customer-focused mindset
  • Independent, structured and reliable working style
  • Team player, resilient and enjoy operational support and customer contact
  • Very good German and English skills, both written and spoken
Benefits
  • Central role in SAP logistics application support with direct customer contact
  • Varied support cases in SAP S/4HANA and S/4HANA Cloud
  • Close collaboration with internal specialists and SAP
  • Professional development through individualized training and SAP certifications
  • Structured support processes using modern ticketing tools
  • Open, informal culture and a supportive team
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SAP logisticsSAP S/4HANASAP S/4HANA Cloudlogistics end-to-end processescustomizing SDcustomizing MMcustomizing LEcustomizing PPcustomizing FIcustomizing CO
Soft Skills
analytical mindsetsolution-orientedcustomer-focusedindependent working stylestructured working stylereliable working styleteam playerresilientoperational supportcustomer contact