AGILITA

SAP Support Consultant, Logistics

AGILITA

full-time

Posted on:

Location Type: Hybrid

Location: Berlin • Germany

Visit company website

Explore more

✨ AI Apply
Apply

Tech Stack

Cloud

About the role

  • Your task is to ensure stable and efficient SAP logistics processes, to resolve disruptions in a sustainable way, and to reliably support our customers in their day-to-day operations.
  • Primary point of contact for our customers for SAP application support with a focus on logistics.
  • Receive, analyze and process support requests and incident reports via the ticketing tool.
  • Ensure stable and high-quality operational SAP support in the customers' day-to-day business.
  • Analyze incidents, change requests and error reports in logistics processes.
  • Reproduce, analyze and sustainably resolve errors on customer systems.
  • Work closely with and coordinate internal subject matter experts and SAP for more complex issues.
  • Provide clear documentation of solutions, workarounds, known errors and process documentation.
  • Provide backup support and assist with adjacent SAP modules within the support team.

Requirements

  • Degree in (business) computer science, business administration, logistics, or a comparable qualification with a strong process-oriented understanding
  • Several years of experience in the SAP logistics area, ideally with a focus on SAP S/4HANA or S/4HANA Cloud
  • Very good knowledge of logistics end-to-end processes, including customizing in the SD, MM and LE modules, and related modules such as PP, FI and CO
  • Experience in SAP application support and working with ticketing tools
  • Analytical, solution-oriented and customer-focused mindset
  • Independent, structured and reliable way of working
  • Team player, resilient and enjoys operational support and customer contact
  • Excellent German and English skills, both written and spoken
Benefits
  • Professional development through individual training and SAP certifications
  • Varied support cases in SAP S/4HANA and S/4HANA Cloud
  • Central role in SAP logistics application support with direct customer contact
  • Open, informal culture and a supportive team
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SAP logisticsSAP S/4HANASAP S/4HANA CloudSD moduleMM moduleLE modulePP moduleFI moduleCO moduleticketing tools
Soft Skills
analytical mindsetsolution-orientedcustomer-focusedindependent workingstructured workingreliable workingteam playerresilienceoperational supportcustomer contact
Certifications
degree in computer sciencedegree in business administrationdegree in logistics