AGILITA

SAP Support Consultant – Logistics

AGILITA

full-time

Posted on:

Location Type: Hybrid

Location: Zürich • Switzerland

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Tech Stack

Cloud

About the role

  • Your task is to ensure stable and efficient SAP logistics processes
  • Permanently resolve disruptions
  • Reliably support our customers in their day-to-day operations
  • Act as the central point of contact for our customers for SAP application support with a focus on logistics
  • Receive, analyze and process support requests and incident reports via the ticketing tool
  • Ensure stable, high-quality operational SAP support in customers' daily business
  • Analyze incidents, change requests and error messages in logistics processes
  • Reproduce, analyze and provide lasting resolution of errors on customer systems
  • Closely collaborate and coordinate with internal specialists and SAP for more complex issues
  • Maintain clear documentation of solutions, workarounds, known errors and process documentation
  • Provide backup and support for adjacent SAP modules within the support team

Requirements

  • Degree in (business) computer science, business administration, logistics or a comparable qualification with strong process understanding
  • Several years of experience in the SAP logistics area, ideally with a focus on SAP S/4HANA or S/4HANA Cloud
  • Very good knowledge of end-to-end logistics processes including customizing in the SD, MM and LE modules as well as related modules such as PP, FI and CO
  • Experience in SAP application support and working with ticketing tools
  • Analytical, solution-oriented and customer-focused thinking
  • Independent, structured and reliable working style
  • Team player, resilient and enjoyment of operational support and customer contact
  • Very good German and English skills, both written and spoken
Benefits
  • Professional development through individual training and SAP certifications
  • Informal, first-name culture and a supportive team
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SAP logisticsSAP S/4HANASAP S/4HANA CloudSD moduleMM moduleLE modulePP moduleFI moduleCO moduleticketing tools
Soft Skills
analytical thinkingsolution-orientedcustomer-focusedindependent workingstructured workingreliable workingteam playerresilienceoperational supportcustomer contact
Certifications
degree in computer sciencedegree in business administrationdegree in logistics