AGILITA

SAP Support Consultant – Logistics

AGILITA

full-time

Posted on:

Location Type: Hybrid

Location: Berlin • Germany

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Tech Stack

Cloud

About the role

  • Ensure stable and efficient SAP logistics processes
  • Serve as the primary point of contact for our clients in SAP application support with a focus on logistics
  • Receive, analyze and handle support requests and incident reports via the ticketing tool
  • Ensure stable, high-quality operational SAP support in clients' day-to-day operations
  • Analyze incidents, change requests and error messages in logistics processes
  • Reproduce, analyze and implement sustainable fixes for errors on client systems
  • Work closely and coordinate with internal specialists and SAP on more complex issues
  • Provide clear, traceable documentation of solutions, workarounds, known errors and process documentation
  • Provide backup and support for adjacent SAP modules within the support team

Requirements

  • Degree in (business) informatics/computer science, business administration, logistics, or an equivalent qualification with strong process understanding
  • Several years of experience in SAP logistics, ideally with a focus on SAP S/4HANA or S/4HANA Cloud
  • Strong knowledge of end-to-end logistics processes including customizing in modules SD, MM, LE, and related modules such as PP, FI and CO
  • Experience in SAP application support and working with ticketing tools
  • Analytical, solution-oriented and customer-focused mindset
  • Independent, structured and reliable working style
  • Team player, resilient and enjoys operational support and customer contact
  • Excellent German and English skills, both written and spoken
Benefits
  • Professional development through individual training and SAP certifications
  • Structured support processes with modern ticketing tools
  • Open, informal culture and a supportive team
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SAP logisticsSAP S/4HANASAP S/4HANA Cloudcustomizingmodules SDmodules MMmodules LEmodules PPmodules FImodules CO
Soft Skills
analytical mindsetsolution-orientedcustomer-focusedindependent working stylestructured working stylereliable working styleteam playerresilientoperational supportcustomer contact
Certifications
degree in business informaticsdegree in computer sciencedegree in business administrationdegree in logistics