You will design and implement monitoring solutions that alert on symptoms rather than outages, giving us early warning before our customers are impacted.
You will create and maintain runbooks that document every action, turning findings into repeatable processes and eventually into automation.
You'll participate in blameless post-mortems to prevent incidents from ever happening again.
You will build and maintain our cloud infrastructure using Infrastructure-as-Code principles, collaborating with backend engineers to improve service reliability and reduce manual work.
You will participate in a business-hours on-call rotation aligned with the US timezone (roughly 9am-6pm EST/PST).
You will help us build a culture of reliability that the whole team is proud of, championing automation, documentation, and continuous improvement.

Requirements

Based in Latin America with availability to work aligned with US business hours (EST or PST).
At least 4 years of relevant experience in SRE, DevOps, Platform Engineering, or Infrastructure roles.
Proficiency with Infrastructure-as-Code tools (Terraform preferred).
Experience with cloud platforms (AWS or GCP).
Strong Linux systems administration and troubleshooting skills.
Programming ability in Go, Python, or similar languages.
Familiarity with observability and monitoring tools (Datadog, Prometheus, Grafana, or similar).
Ownership of your work and enjoy the autonomy of managing projects across design, implementation, and production.
Great team player: humble, empathetic, open mindset.
Strong verbal and written communication skills in English.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Infrastructure-as-CodeTerraformAWSGCPLinux systems administrationtroubleshootingGoPythonobservabilitymonitoring

Soft Skills

ownershipautonomyteam playerhumbleempatheticopen mindsetverbal communicationwritten communication