Call Center Patient Representative
Advanced Urology Institute
full-time
Posted on:
Location Type: Remote
Location: Florida • United States
Visit company websiteExplore more
About the role
- The Call Center Patient Representative answers phones promptly and professionally
- Responsible for scheduling patient appointments
- Entering and updating patient demographic information
- Verifying insurance information
- Responsible for acquiring critical demographic, financial, medical and insurance information from patients
- Answers telephones in a professional manner
- This will include and not be limited to following the Solaris Health Code of Conduct
- Maintaining the confidentiality of patients' protected health information in compliance with HIPAA
Requirements
- High School Diploma or equivalent required
- Previous experience in a busy medical office preferred.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
professional communicationcustomer serviceconfidentialityattention to detail
Certifications
High School Diploma