Scheduling Coordinator – Oral Surgery

Paradigm Oral Health

Scheduling Coordinator handling patient appointments and customer service at an elite oral surgery practice. Engaging with patients, managing schedules, and ensuring confidentiality in compliance with HIPAA.

Posted 8/3/2026full-timeAustin, Bellevue, Boston, Boynton Beach, Frisco, Grand Rapids, Greeley, Grove City, Hendersonville, Kennesaw, Kennewick, Leesburg, Lincoln, Lindale, Madison, Mustang, Ocean Township, Pleasanton, Powell, San Rafael, South Jordan, Tyler, West Chester • Alabama, California, Colorado, Florida, Massachusetts, Missouri, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Texas, Utah, Virginia, Washington • 🇺🇸 United StatesJunior💰 $20 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on patient interaction and satisfaction, while maintaining confidentiality and professionalism in a healthcare setting. Proficient in managing schedules and patient flow to optimize operational efficiency.

Highest-signal resume keywords

Customer Service ExperienceDental Terminology UnderstandingOrganizational SkillsAttention to DetailHIPAA Compliance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Basic Office SkillsTypingFiling

Soft Skills

Friendly PersonalityProfessional Presence

Industry Keywords

Patient InteractionAppointment SchedulingPatient Flow ManagementReception Area Maintenance

About the role

Key responsibilities & impact

Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
Greets patients and visitors immediately upon arrival with a friendly demeanor.
Answers the phone promptly with a smile.
Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.
Prepares a daily schedule for each provider.
Prepares patient charts.
Manages patient flow to reduce patient wait time.
Assists patients as necessary.
Maintains reception area in a neat and orderly condition.
Maintains professional relationship with referring offices.
Maintains confidentiality of all information in accordance with HIPAA.
Performs other related duties as assigned.

Requirements

What you’ll need

High school diploma or equivalent required
One year of customer service experience required
Understanding of dental terminology
Friendly, inviting, and professional personality and presence
Basic office skills such as typing and filing
Good organizational skills
Attention to detail

Benefits

Comp & perks

Competitive Pay
Bonus potential
Annual Merit Reviews
Paid Time Off
401k Plan w/Company Match
Health Savings Account (HSA) with HDHP health plans
Medical (including Virtual Care), Dental and Vision Coverage
Basic and Supplemental Life Insurance
Short & Long-Term Disability
Employee Assistance Program
BLS/CPR Certification
Career Path Advancement to Clinical or Management positions
National Discount and Rewards Marketplace