Inside Sales Representative – New Acquisition

ADT

ADT sales representative handling inbound calls from new and existing customers. Closing smart-home security sales and scheduling installations with field employees.

Posted 8/17/2026full-timeRemote • Alabama, Arizona, Florida, Idaho, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Montana, New Hampshire, New York, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, Wyoming • 🇺🇸 United StatesMid-LevelSenior💰 $11 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proven sales ability and closing skills while effectively engaging with customers to assess their needs and schedule installations. Strong communication and problem-solving skills are essential for ensuring customer satisfaction and successful follow-up on inquiries.

Highest-signal resume keywords

Sales ExperienceClosing SkillsNeeds AnalysisCommunication SkillsProblem-Solving Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Listening SkillsMultitasking

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Customer EngagementSales ProcessesInstallation SchedulingCustomer SatisfactionFollow-Up

About the role

Key responsibilities & impact

Receive inbound telephone calls from new and existing customers generated by ADT marketing and partner campaigns
Engage with Security and Smart Home customers to close sales
Schedule installation appointments with ADT field employees
Answer customer calls while following sales processes
Consultatively gather information, determine customer needs, and schedule installation appointments
Ensure customer satisfaction by determining needs and transferring calls to the appropriate party for resolution
Perform follow-up on quotes and information requests

Requirements

What you’ll need

One year of sales experience preferred
Proven sales ability and closing skills
Strong listening skills for conducting needs analysis
Excellent problem-solving and communication skills
Ability to multitask while speaking to prospects
High school diploma or GED
Must reside in Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, or Wyoming
If located in Jacksonville, FL, Indianapolis, IN, or Newport, KY, must reside within 50 miles of the applicable center to be eligible for remote work

Benefits

Comp & perks

Unlimited earning potential with uncapped commissions
Comprehensive benefits package including Medical, Dental, Vision, 401k with match, and tuition reimbursement
Paid Time Off
Career growth opportunities
5 weeks paid training
Healthcare benefits
401(k) plan with company match
Short-term and long-term disability coverage
Life insurance
Wellbeing benefits
Up to 120 hours of PTO in the first year, with increased accrual after the first year
6 paid holidays