Outbound Sales Representative

ADT

Outbound sales representative qualifying marketing leads for ADT, a U.S. smart home security provider.

Posted 8/12/2026full-timeRemote • Alabama, Arizona, Florida, Idaho, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Montana, New Hampshire, New York, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, Wyoming • 🇺🇸 United StatesMid-LevelSenior💰 $11 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and customer service skills while effectively managing high volumes of outbound calls. Proficient in adhering to compliance standards and utilizing critical thinking for needs analysis and objection handling.

Highest-signal resume keywords

Outbound Call ExperienceSales ExperienceExcellent Communication SkillsCritical ThinkingCustomer Service

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Basic Computer SkillsHigh School Diploma or GEDPre-Employment Drug/Background Check

Soft Skills

EmpathyIndependent WorkerSelf-StarterStrong Listening Skills

Tools & Technologies

Automated Phone SystemEthernet Internet Access

Industry Keywords

Compliance StandardsCall Center ExperienceCommission-Based EnvironmentMarketing Campaigns

About the role

Key responsibilities & impact

Work in an automated phone system making outbound calls to potential customers responding to ADT marketing and partner campaigns
Engage with potential customers and verify that each contact meets specified criteria
Transfer qualified customers to an Inbound Sales Specialist
Use focused verbal communication and pointed rebuttals to overcome objections
Demonstrate empathy during customer interactions
Update call status in the phone system
Maintain availability to engage with potential customers
Adhere to company compliance and quality standards
Provide customer service while handling a high volume of outbound calls

Requirements

What you’ll need

Must reside in Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, New Hampshire, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, or Wyoming
High-speed internet with minimum 50 Mbps download and 25 Mbps upload speeds
Internet access solely by ethernet cord
High school diploma or GED required
Basic computer skills required
Must complete and pass a pre-employment drug/background check
Sales experience preferred
Over-the-phone call center experience preferred
Excellent communication skills
Independent worker with experience in a commission-based environment
Self-starter motivated by personal goal achievement
Critical thinking and problem-solving abilities
Strong listening skills for needs analysis
Strong business vocabulary
Strict adherence to team agendas, policies, and guidelines

Benefits

Comp & perks

Unlimited earning potential
Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement)
Paid Time Off
Career growth opportunities
Paid training
Commissions paid bi-weekly
$250 completion bonus during Week 1 of Training
Healthcare benefits
401(k) plan with company match
Short-term and long-term disability coverage
Life insurance
Wellbeing benefits
Up to 120 hours of PTO accrued in the first year
Increased PTO accrual rate after the first year
6 paid holidays
Remote work
Department closed on weekends and many holidays